Retail Assistant
Job Summary
As a Retail Assistant, you will help craft in-store moments, manage daily store operations, and deliver friendly customer service for an organic personal care brand. You will also support merchandising displays, handle transactions, and participate in livestreaming activities for TikTok, Shopee, and Facebook. This hands-on role offers opportunities to develop practical retail, product, and interpersonal skills.
Responsibilities
- Greet and advise customers on organic products
- Handle POS transactions and customer enquiries
- Maintain inventory, stock levels, and store cleanliness
- Create product displays and assist with sales reporting
- Conduct livestreams for TikTok, Shopee, and Facebook
Required Skills
- Minimum 1 year retail or customer-facing experience
- Familiarity with POS systems and cash handling
- Basic visual merchandising and inventory management skills
- Good communication and interpersonal skills
- Reliable, punctual, and flexible with work shifts
Job Details
Responsibilities
Customer Experience
- Greet and advise customers with friendly, product-focused conversations that match needs to our organic range.
- Handle point of sale transactions accurately and assist with simple customer enquiries and returns.
Store Operations
- Maintain stock levels, perform daily inventory checks, and support stock replenishment to keep shelves tidy and available.
- Keep the store clean, organised, and compliant with basic health and safety standards.
Merchandising & Sales
- Create and refresh product displays to highlight promotions and seasonal ranges, helping improve in-store conversion.
- Assist with basic sales reporting and share customer feedback to help the team refine product assortment and offers.
- Do Livestream for Tik Tok / Shopee / Facebook
Requirements
Qualifications & Experience
- Minimum 1 years of retail or customer-facing experience, preferably in lifestyle, beauty, or F&B environments.
- Secondary education or equivalent; any retail training or short courses are a plus.
Hard Skills & Knowledge
- Comfortable using POS systems and handling cash accurately, with basic numeracy for sales reconciliation.
- Familiarity with inventory tasks, stock rotation, and basic visual merchandising principles.
Soft Skills & Qualities
- Communicative and polite, able to listen to customer needs and explain product benefits clearly.
- Reliable, punctual, and able to work flexible shifts, with a positive attitude toward teamwork and learning.