Multi-role Internship
Job Summary
This internship position covers a diverse range of operational responsibilities including administration, accounting, IT analysis, sales, marketing, and public relations. Interns will assist in system management, customer digitalization support, documentation, and various promotional activities. The role requires a versatile candidate capable of handling multi-departmental tasks while maintaining high levels of professionalism.
Responsibilities
- Manage system cases and activations
- Support business digitalization and customer consultation
- Handle documentation, filing, and workstation setup
- Execute online marketing and sales strategies
- Perform accounting tasks and invoice reconciliation
Required Skills
- Fluency in Mandarin/Cantonese, English, and Bahasa Malaysia
- Strong analytical and problem-solving skills
- Microsoft Office proficiency (Excel, Word, PowerPoint)
- Organizational and multi-tasking abilities
- Professional communication and data confidentiality
Job Details
Responsibilities:
- Provide reminders of important tasks and deadlines.
- Responsible for submitting and managing cases in the system, following up on activations, updating the database, and ensuring cases are tracked until closure.
- Collect devices and payments as required.
- Handle company portals for the full operational process and assist in resolving technical issues.
- Assist customers in the digitalization of their business operations.
- Maintain and organize efficient documentation and filing.
- Set up workstations with computers and peripheral devices.
- Identify and order computer, gadget, or network equipment.
- Ensure data storage is safe, secure, and up to date.
- Provide consultation on business digitalization and tracking services for staff and vehicles.
- Develop online marketing strategies across social media, Google GMB, and other media platforms.
- Manage online communication with customers.
- Handle accounting tasks: creating bills/invoices, reconciling accounts, settlement activities, and monthly closing.
- Seek new sales opportunities and follow up with customer needs.
- Use (WB) for notifications and internal announcements.
- Post job advertisements, organize and screen candidate applications.
Requirements:
- Proficient in Mandarin, English, and Bahasa Malaysia; fluency in Mandarin/Cantonese is required for client interaction.
- Good attitude, organizational skills, and high level of professionalism.
- Proven ability to work under pressure and meet tight deadlines.
- Detail-oriented, multi-tasking, flexible, and mature approach.
- Strong analytical, creative thinking, and problem-solving skills.
- Proficient in Microsoft Office (Excel, Word, PowerPoint).
- Maintain strict confidentiality and ability to deal with sensitive information.