Business Development Intern

Date PostedMay 21, 2026LocationSelangorCompanyNCREATION SDN BHDSalaryRM 1000TypeInternship

Job Summary

This internship involves assisting in the mapping and improvement of business workflows, including sales and operations. The intern will support the implementation of new systems like CRM and project tracking tools. Additionally, they will contribute to market research and documentation of standard operating procedures.

Responsibilities

  • Map and improve business workflows
  • Support CRM and system implementation
  • Maintain data and develop SOPs
  • Conduct market and competitor research

Required Skills

  • Pursuing degree in Business/IT/Management
  • Proficiency in MS Excel/Google Sheets
  • Strong analytical and problem-solving skills
  • Excellent communication in English

Job Details

Responsibilities: - Assist in mapping and improving current business workflows, including sales, project management, and operations processes. - Support implementation of new business systems such as CRM, project tracking tools, and internal dashboards. - Help organize, migrate, and maintain data across business platforms. - Assist in developing and documenting standard operating procedures (SOPs) for internal processes. - Support tracking of sales enquiries, customer database updates, and pipeline monitoring. - Assist in preparing reports and dashboards for management insights. - Support marketing improvement initiatives including campaign tracking, data organization, and performance analysis. - Assist in organizing marketing materials and improving workflow efficiency. - Conduct market and competitor research to support business development strategies. - Provide general support to the management team in business development and system improvement projects. - Participate in internal meetings and assist with coordination of tasks across departments. Requirements: - Currently pursuing Diploma or Degree in Business Administration, Marketing, Management, Information Systems, Entrepreneurship, or related fields. - Strong interest in business operations, process improvement, and digital systems. - Detail-oriented, organized, and able to manage multiple tasks. - Good analytical thinking and problem-solving skills. - Proactive attitude with willingness to learn and take initiative. - Good communication skills in English (Mandarin is an added advantage). - Basic proficiency in Microsoft Excel / Google Sheets is required. - Familiarity with project management or CRM tools is an advantage but not required.