Retail Assistant

Date PostedAugust 19, 2026LocationKLIA 2CompanyDurian Day Sdn BhdSalaryRM 2000 - 3000TypeFull-Time

Job Summary

We are looking for friendly and service-oriented Retail Assistants to join our durian retail team at KLIA 2. You will be responsible for providing excellent customer service, handling sales transactions, and maintaining store cleanliness. This role requires working on shifts, weekends, and public holidays.

Responsibilities

  • Provide friendly customer service and product sampling
  • Handle sales transactions and POS system operations
  • Maintain store cleanliness and product displays
  • Manage stock and report inventory levels

Required Skills

  • Minimum SPM qualification
  • 1-2 years retail or F&B experience
  • Good communication skills
  • Willing to work on shifts

Job Details

Customer Service: Greet customers warmly, assist in product selection, and provide information on durian varieties and promotions. Provide product testers and sampling in a friendly, engaging manner to attract customers, create interest, and drive sales. Sales Support: Handle sales transactions accurately, operate the POS system, and ensure proper cash handling. Product Handling: Assist in unpacking, arranging, and displaying durians and other products to maintain freshness and attractiveness. Store Cleanliness: Maintain cleanliness and hygiene of the store, counters, and equipment at all times. Stock Management: Support in receiving, checking, and organizing stock; inform the supervisor of low or damaged items. Teamwork: Work closely with the supervisor and team members to ensure smooth daily operations and excellent customer experience. Customer Feedback: Listen and report customer feedback or complaints to the supervisor for improvement. Brand Representation: Uphold company image by following grooming standards and delivering friendly, professional service. Job Requirements: - Minimum SPM or equivalent qualification. - Preferably with 1–2 years of experience in retail, F&B, or customer service. - Friendly, polite, and passionate about customer service. - Responsible, hardworking, and able to work under minimal supervision. - Willing to work on shift, weekends, and public holidays. - Interest in durian or F&B industry is a plus!