Sales Development Manager

The Sales & Business Development Manager will own a portfolio of corporate accounts, drive new business, and grow revenue across repeat and new clients. This is a revenue-accountable role with base salary plus uncapped performance commission — top performers consistently earn RM15,000–20,000/month within their first year. Average deal sizes range from RM15,000 to RM250,000. You are measured on what you close and what you grow, not on activity. Key Responsibilities Sales & Closing - Convert inbound enquiries into confirmed orders — respond fast, understand the brief, propose well, close decisively - Prepare proposals, quotations, and presentations that are commercially sound and client-relevant - Follow up relentlessly on open quotes — nothing goes cold because nobody chased - Negotiate pricing and scope within approved margins - Hit a monthly revenue target from Month 2 onwards Business Development - Proactively identify and approach potential clients through outreach, networking, and referrals - Attend industry events, trade shows, and networking sessions to build relationships - Reactivate dormant accounts using a structured tracker - Build and maintain your own pipeline of opportunities - Generate a defined number of new accounts per quarter from self-initiated effort Account Management - Own and grow a portfolio of corporate accounts as single point of contact from first conversation to repeat orders - Understand each client’s gifting cycles, budget patterns, procurement timelines, and brand direction - Proactively propose ideas before clients ask (festive campaigns, onboarding gifts, event merchandise, anniversary editions, branded product series) - Grow account value over time through upselling, cross-selling, and expanding scope within existing clients - Navigate procurement, marketing, and senior leadership stakeholders within the same account - Follow up after every completed project to secure the next one Pipeline & Reporting - Maintain a live, accurate pipeline in Brevo - Submit a weekly report outlining active, closing, stuck items and next steps - Flag deals that need founder involvement early Requirements Qualifications & Fit - 4–7 years in a client-facing sales, business development, or account management role with closing responsibility - Proven experience managing a portfolio of corporate accounts with repeat buying cycles - Track record of growing account value over time within an existing client base - Comfortable presenting to senior marketing leaders, brand managers, GLC heads, and luxury brand stakeholders - Experience in events, branded merchandise, premium gifting, or experiential marketing is a strong plus - Culturally literate — knows brands, industries, and quality standards across luxury, corporate, and association segments - Fast follow-up and proactive work style; writes clearly for proposals and client communications - Commercial thinker — understands margins, client lifetime value, and pipeline management - Ability to build rapport quickly and create trust in rooms where the relationship starts cold