Print Care Specialist

About the role This is a 1-year contract role that is renewable based on performance. As our Print Care Assistant, you will play a crucial role in supporting the administration and operations of our print services division. What you'll be doing - Provide administrative support to the Print Services department to ensure efficient daily operations - Manage incoming calls, emails, and service enquiries in a professional and timely manner - Process, coordinate, and track print orders to ensure accuracy and service level compliance - Maintain accurate documentation and records in line with organisational standards - Liaise with internal stakeholders to support effective print service delivery Requirements What We're Looking For: We’re looking for a proactive and customer-focused individual who: - Has at least 1 year of experience in administration, IT support, or customer service, preferably in a print or office services environment. - Possesses IT troubleshooting skills and is comfortable working with computers and office equipment. - Is highly organized, able to manage multiple priorities and work efficiently in a fast-paced environment. - Demonstrates strong communication and interpersonal skills when interacting with customers and colleagues. - Takes pride in delivering excellent customer service and consistently strives to exceed expectations.