Import Supervisor Airfreight
Job Summary
The Import Supervisor oversees daily airfreight import operations and ensures accurate customs declarations. The role focuses on regulatory compliance, operational efficiency, and coordinating between customers, airlines, and authorities. It maintains high standards of service while managing documentation and shipment accuracy.
Responsibilities
- Manage daily airfreight import operations
- Ensure accurate customs declaration and compliance
- Coordinate with airlines, vendors, and customers
- Monitor shipment documentation and accuracy
Required Skills
- Airfreight operations knowledge
- Customs compliance & HS codes expertise
- Documentation & cargo handling skills
- Problem-solving and adaptability
Job Details
Responsibilities:
1. Customs Declaration & Compliance:
- Prepare, review, and submit import customs declarations accurately and within deadlines.
- Ensure compliance with customs regulations, trade laws, and aviation security requirements.
- Verify HS codes, duties, taxes, permits, and supporting documentation.
- Handle customs queries, inspections, and audits.
- Monitor updates in customs regulations and implement necessary changes.
2. Airfreight Operations Supervision:
- Supervise daily import airfreight activities.
- Coordinate with airlines, ground handlers, and warehouse teams for cargo movement.
- Monitor shipment status and resolve operational issues.
3. Documentation & Accuracy:
- Review commercial invoices, packing lists, permits, COO, and other required documents.
- Ensure proper record-keeping and filing (digital and physical).
- Minimise errors to avoid penalties, delays, or additional charges.
4. Customer & Vendor Coordination:
- Communicate with customers regarding shipment status, documentation requirements, and compliance matters.
- Liaise with customs brokers, transporters, and regulatory authorities.
- Provide advisory support on import/export regulations.
- Handle shipment discrepancies, delays, fines, or penalties.
- Escalate critical issues to management when necessary.
Requirements:
- Qualification: Minimum SPM or Diploma in a related field.
- Experience: 2-3 years of experience in air import operations, freight forwarding, or logistics.
- Technical Proficiency: Strong understanding of customs regulations & import compliance.
- Industry Knowledge: Strong working knowledge of airfreight operation, documentation, and cargo handling.
- Willing to work extended hours, weekends, or public holidays when required.
- Able to travel locally to airports, customs offices, warehouses, and customers.
- Flexible, proactive, and able to adapt to changing operational requirements.