Business Operations Executive
Job Summary
We are looking for a hands-on and people-oriented individual to join our employment solutions team. This role focuses on talent sourcing, building relationships with host employers, and managing participants throughout various career programmes. It is an active, multi-faceted role requiring excellent communication and coordination skills to ensure smooth programme delivery.
Responsibilities
- Source and screen candidates
- Manage employer relationships and pitch decks
- Monitor participant performance and wellbeing
- Handle programme administration and logistics
Required Skills
- Bachelor's degree in related field
- 1-3 years experience in HR or recruitment
- Strong communication and coordination skills
- Experience with youth development initiatives
Job Details
Key Responsibilities:
Talent Sourcing & Recruitment:
- Source and screen candidates through multiple platforms against programme eligibility criteria.
- Conduct initial interviews and assessments to evaluate suitability and motivation.
- Assist in managing the applicant pipeline from registration to selection; track, follow up and maintain records.
Employer & Host Company Engagement:
- Identify, approach and engage potential host companies for placements.
- Assist in preparing pitch decks and presenting to companies to secure placements.
- Assist in building long-term employer relationships for repeat engagement.
Participant Care & Programme Operations:
- Act as primary point of contact for participants from onboarding to post-programme monitoring.
- Monitor attendance, performance and wellbeing during training and placement; flag and support at-risk participants.
- Facilitate communication between participants, training providers and host companies.
Admin & Documentation:
- Prepare and issue offer letters, contracts, placement letters and completion certificates.
- Maintain participant records and assist with monthly reporting to programme owners.
- Manage programme logistics: schedules, venue bookings, communications and coordination.
Requirements:
- Bachelor's Degree in Business Administration, Human Resource Management, Marketing, Communications or any related field.
- 1–3 years of working experience in recruitment, HR operations, programme coordination, business development or a client-facing operational role.
- Fresh graduates with strong internship experience in recruitment, events or programme management will also be considered.
- Experience in graduate employability programmes, government-funded programmes (e.g. PROTÉGÉ, K-Youth, SL1M) or youth development initiatives is a strong advantage.