Admin Assistant Internship
Job Summary
CAYS GROUP PLT is seeking an Internship Admin Assistant to work remotely and support daily educational operations. The role involves managing schedules, student records, and training documentation to ensure smooth workflows. Interns will develop strong operational skills, build cross-functional relationships, and enhance their career readiness.
Responsibilities
- Coordinate and schedule training sessions
- Manage training documentation and attendance lists
- Handle HRDC submissions and Etris system registrations
- Provide Zoom setup and technical support for webinars
- Process assessments, evaluations, and customer feedback
Required Skills
- Diploma/Advanced Diploma (Preferred)
- Strong communication skills in English
- Proficiency in remote workflows and administrative tasks
- Familiarity with HRDC and Etris systems is a plus
- Technical capability with Zoom and general office tools
Job Details
Requirements
Job description:
1. Coordinate Training Dates: Organize and confirm dates for upcoming training sessions, ensuring alignment with trainers’ availability and participants’ schedules.
2. Compile T3 Attendance List, JD14 & Evaluation Forms: Collect and compile required documents such as T3 attendance, JD14 forms, and training evaluation forms for reporting and continuous improvement.
3. Print Hard Copies of Training Materials: Print and prepare hardcopy training handouts and materials for distribution to participants.
4. Submit Verification to HRDC: Submit necessary verification documents and reports to HRDC in accordance with regulatory and organizational requirements.
5. Issue Training Certificates (Softcopy/Hardcopy): Prepare and distribute certificates of attendance or completion to training participants after the session.
6. Compile & Send Webinar Documents: Gather and organize all relevant webinar materials and send them to participants via email, including reminders before the session.
7. Register Training Programme in Etris: Input and register training programs into the Etris training system accurately and in a timely manner.
8. Assessments & Evaluation Summary: Prepare pre-assessment and post-assessment forms. Compile results, analyze outcomes, and prepare summary reports and evaluation questionnaires.
9. Loyalty Reward System Update: Update and manage the internal loyalty reward records for training participants.
10. QR Code Generation for Evaluation: Generate and distribute QR codes for participants to complete training evaluations online.
11. Customer Feedback Follow-Up: Contact participants or clients after training to collect feedback and address any concerns or improvement suggestions.
12. Training Material Coordination: Request training materials from trainers. Review to ensure content matches the approved outline. Send final materials to participants with appropriate reminders.
13. Zoom Setup & Technical Support: Set up Zoom links for online training sessions. Act as the host/co-host to manage the session flow and support trainers/participants as needed.
14. Prepare Training Proposals: Draft and submit training proposals as required for clients and prepare registration link for public training.
15. General Administrative & Ad-Hoc Tasks: Perform other duties or assignments as directed by the company to support training operations.
Job Type: Full-time
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Education: Diploma/Advanced Diploma (Preferred)
Language: English (Preferred)