Retail Assistant
Job Summary
Durian Day Sdn Bhd is looking for friendly and service-oriented Retail Assistants to join their durian retail team in Gohtong Jaya. The role involves greeting customers, handling sales transactions, maintaining store cleanliness, and managing product displays. Ideal candidates should have SPM qualification, good customer service skills, and be willing to work shifts.
Responsibilities
- Provide friendly customer service and product sampling
- Handle sales transactions and POS operations
- Maintain store cleanliness and product displays
- Support stock management and daily operations
Required Skills
- Minimum SPM or equivalent
- 1-2 years retail or F&B experience preferred
- Good interpersonal and communication skills
- Willingness to work shifts, weekends, and holidays
Job Details
Customer Service:
- Greet customers warmly, assist in product selection, and provide information on durian varieties and promotions.
- Provide product testers and sampling in a friendly, engaging manner to attract customers, create interest, and drive sales.
Sales Support:
- Handle sales transactions accurately, operate the POS system, and ensure proper cash handling.
Product Handling:
- Assist in unpacking, arranging, and displaying durians and other products to maintain freshness and attractiveness.
Store Cleanliness:
- Maintain cleanliness and hygiene of the store, counters, and equipment at all times.
Stock Management:
- Support in receiving, checking, and organizing stock; inform the supervisor of low or damaged items.
Teamwork:
- Work closely with the supervisor and team members to ensure smooth daily operations and excellent customer experience.
Customer Feedback:
- Listen and report customer feedback or complaints to the supervisor for improvement.
Brand Representation:
- Uphold company image by following grooming standards and delivering friendly, professional service.
Requirements:
- Minimum SPM or equivalent qualification.
- Preferably with 1–2 years of experience in retail, F&B, or customer service.
- Friendly, polite, and passionate about customer service.
- Responsible, hardworking, and able to work under minimal supervision.
- Willing to work on shift, weekends, and public holidays.
- Interest in durian or F&B industry is a plus!