Tele-Debt Recovery Specialist
Job Summary
This role involves contacting customers via phone to manage payment reminders and overdue accounts professionally. You will be responsible for assisting customers with payment arrangements while maintaining accurate system records. The position is suitable for candidates with strong communication skills and basic computer proficiency.
Responsibilities
- Contact customers for payment reminders
- Follow up on overdue accounts
- Assist with payment arrangements
- Update customer information and records
Required Skills
- English & Malay communication
- Basic Excel skills
- Customer service or collection experience
- Strong verbal communication skills
Job Details
Responsibilities:
- Contact customers via phone for payment reminders.
- Follow up on overdue accounts professionally.
- Assist customers with payment arrangements.
- Update customer information and system records.
Requirements:
- Able to communicate in English & Malay (Mandarin is an added advantage).
- Basic computer skills (Excel).
- Responsible with good communication skills.
- Experience in Telemarketing / Collection / Customer Service is preferred.
- Fresh graduates are encouraged to apply.