Sales & Operations Intern

Responsibilities: - Be a Class Anchor – Support our public and in-house training sessions by helping ensure everything runs smoothly. - Assist with Customer Support – Respond to customer enquiries via WhatsApp or phone and provide excellent customer service. - Update Customer Records – Maintain and update customer enquiries and sales reports accurately. - Support Marketing Activities – Capture photos and videos during training sessions for marketing and company documentation. - Support Different Teams – Assist the Sales, Marketing, and Admin teams with daily tasks and special projects whenever needed. - Prepare the attendance list before each training session. - Prepare training materials, including arranging training modules into participant bags. - Conduct the opening and closing of assigned training sessions. - Ensure participant certificates are accurate before distribution (certificates are prepared by the HR Department). - Update customer inquiry records and sales reports in the company database. Requirements: - Currently pursuing or recently completed a Diploma or Bachelor's Degree in Business Administration, Marketing, Sales, Management, or a related field. - Strong interest in sales, business development, and customer relationship management. - Good communication skills in English and Bahasa Malaysia, both written and verbal. - Proficient in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace. - Good organizational skills with the ability to manage multiple tasks and deadlines. - Detail-oriented with good accuracy in preparing documents, reports, and sales records. - Able to assist in preparing quotations, sales reports, and customer documentation. - Willing to learn about sales processes, customer handling, and business operations. - Positive attitude, proactive, and able to work independently as well as in a team. - Good interpersonal skills and confidence in communicating with clients. - Prior experience in sales, customer service, or administration is an added advantage.