E-commerce Admin
Job Summary
Sea Park Pet Supplies Sdn Bhd is seeking an E-commerce Admin to manage online sales operations for world-renowned pet food brands. This role involves platform management, order processing, and inventory maintenance to support the company's digital growth. The position offers a competitive salary, professional development opportunities, and a collaborative work environment.
Responsibilities
- Manage product listings, pricing, and inventory.
- Process customer orders, returns, and enquiries.
- Coordinate with warehouse for order fulfilment.
- Generate sales reports and promotional support.
Required Skills
- E-commerce & sales admin experience
- Proficiency in Microsoft Excel
- Strong organisational & communication skills
- Inventory system knowledge
Job Details
Role and Responsibilities:
- Manage product listings, pricing, and inventory across e-commerce platforms.
- Process customer orders, returns, and enquiries.
- Monitor stock levels and coordinate with the warehouse for order fulfilment.
- Upload new products and maintain product information.
- Prepare shipment details and tracking updates.
- Generate sales reports and support promotional campaigns.
- Maintain accurate transaction and customer records.
Requirements:
- Experience in e-commerce, sales administration, or a similar role.
- Proficient in Microsoft Excel and e-commerce platforms.
- Strong organisational, communication, and customer service skills.
- Detail-oriented with good time management.
- Able to work independently and in a team.
- Knowledge of inventory systems or the pet industry is an advantage.
Benefits:
- Competitive salary and career growth opportunities.
- Supportive and collaborative work environment.
- Training and professional development.
- Staff benefits and employee discounts (Performance bonus, EPF Socso, Incentives, overtime pay).