Sales Admin
Job Summary
The Sales Admin will provide essential support to the sales team by managing customer inquiries and coordinating project activities. This role involves preparing sales documentation, processing orders, and ensuring seamless communication between internal departments and clients. You will ensure administrative tasks and project timelines are managed accurately and efficiently.
Responsibilities
- Prepare sales documentation and reports
- Manage customer inquiries and communication
- Coordinate project execution and timelines
- Support sales team operations
Required Skills
- Proficiency in Microsoft Office
- Strong communication skills
- Detail-oriented and organized
- Fluent in English and Bahasa Malaysia
Job Details
Responsibilities:
- Prepare quotations, sales orders, invoices, and related sales documents.
- Handle customer inquiries via phone, email, and WhatsApp professionally.
- Process customer orders and monitor order progress.
- Follow up with customers on quotations, project progress, and payment status.
- Coordinate with internal departments to ensure smooth order fulfillment and timely delivery.
- Coordinate with the Sales, Project, and Design teams to ensure smooth project execution.
- Schedule site visits, meetings, and project appointments.
- Process purchase orders and monitor delivery schedules.
- Monitor project timelines and provide customers with regular updates.
- Maintain accurate customer records and sales documentation.
- Prepare weekly and monthly sales reports and administrative reports.
- Follow up on quotations, orders, deliveries, and after-sales services.
- Support the sales team with administrative tasks and reporting.
- Perform any other duties and responsibilities as assigned by management.
Requirements:
- Diploma or Bachelor's Degree in Business Administration, Marketing, or a related field.
- Minimum 1 year of experience in Sales Administration or Customer Service (Fresh graduates are encouraged to apply).
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Good communication and interpersonal skills.
- Well-organized, detail-oriented, and able to multitask.
- Able to work independently and as part of a team.
- Proficient in Bahasa Malaysia and English.