Sales Customer Service
Job Summary
This role involves performing general administrative and clerical duties to support sales and financial operations. The incumbent will handle documentation, issue work orders and invoices, and assist with accounts receivable processes. Additionally, the position requires providing professional customer service and coordinating effectively with internal departments.
Responsibilities
- Perform administrative and clerical duties
- Prepare SO, DO, and Sales Invoices
- Assist with accounts receivable and collections
- Handle customer inquiries and support
- Coordinate with internal departments
Required Skills
- 2+ years relevant experience
- Financial and AR process knowledge
- Fluent in English and Malay
- Computer literacy
- ISO 9001 knowledge (preferred)
Job Details
Responsibilities:
- Perform general administrative and clerical duties, including document preparation and data entry.
- Issue SO work orders, Delivery Orders and Sales Invoice for all assigned accounts.
- Assist in checking and arrange stocks.
- Assist in accounts receivable (AR) and collection processes, ensuring timely follow-ups and reconciliations.
- Coordinate with internal departments to ensure smooth processing of financial and administrative transactions.
- Handle customer inquiries and provide professional customer service support.
- Undertake other ad hoc duties as assigned by the manager.
Requirements:
- Minimum 2 years working experience in related field.
- Knowledge of financial processes, invoicing, and AR collection is an added advantage.
- Fluent in spoken and written in English and Malay.
- Knowledge of ISO 9001 will be an advantage.
- Computer literate.
- Willing to travel.