Front Desk Crew
Job Summary
Ready to be the friendly face that sets the tone for every guest by welcoming visitors, managing reservations, and supporting daily service. You will handle guest interactions, coordinate seating, and process payments to ensure smooth shift operations. Fresh graduates and experienced candidates alike are encouraged to apply for this dynamic customer-facing role.
Responsibilities
- Welcome and assist guests
- Manage reservations and coordinate seating
- Process payments and handle cashiering
- Support daily front-of-house service operations
Required Skills
- Minimum SPM qualification
- Strong communication and interpersonal skills
- Customer-oriented with a positive attitude
- Basic computer and POS system knowledge
Job Details
Job Summary
Ready to be the friendly face that sets the tone for every guest? Working with us, you will welcome guests, represent our retail dining experiences, and make each visit feel smooth and thoughtful.
As the backbone of front-of-house, you will manage reservations, greet and assist guests, coordinate seating, process payments, and support daily service so shifts run without friction.
Your Growth & Impact
- Sharpen your customer service skills by managing face-to-face guest interactions and handling enquiries with calm professionalism.
- Master reservation and seating systems while learning to prioritise guest flow during busy periods.
- Develop practical cash handling and point-of-sale experience that boosts your operational confidence.
- Build stronger teamwork and communication by coordinating closely with kitchen and floor colleagues.
Requirements
- Minimum SPM qualification or equivalent. Fresh graduates are encouraged to apply; relevant experience in hospitality, F&B, or customer service is an advantage.
- Friendly, well-groomed, and customer-oriented with a positive attitude.
- Strong communication and interpersonal skills.
- Able to work on weekends, public holidays, and rotating shifts.
- Responsible, punctual, and a good team player.
- Able to multitask and work efficiently in a fast-paced environment.
- Basic computer and POS system knowledge is an added advantage.
- 拥有 SPM 或同等学历。 欢迎应届毕业生申请;具备餐饮、酒店或客户服务相关经验者优先。
- 形象整洁、态度亲切,具备良好的服务意识。
- 具备良好的沟通及人际交往能力。
- 能配合轮班、周末及公共假期工作。
- 工作认真负责、守时,具备团队合作精神。
- 能够在快节奏的工作环境中处理多项任务。
- 熟悉电脑操作或 POS 收银系统者优先考虑。