Housekeeping Manager
Job Summary
The Housekeeping Manager oversees the daily operations of the resort's housekeeping department to ensure high service standards. Responsibilities include supervising cleaning staff for 80 rooms and facilities, conducting inspections, and managing staff scheduling and training. The role also involves inventory control and maintaining equipment to ensure the resort meets its operational excellence.
Responsibilities
- Supervise daily housekeeping operations
- Inspect guest rooms and facilities
- Manage staff training and scheduling
- Maintain inventory and equipment
Required Skills
- In-depth housekeeping knowledge
- Cleaning methods and chemical handling
- Hotel management expertise
- Leadership and staff management
Job Details
Responsibilities:
- Oversee and lead the daily supervision and effective operation of the housekeeping department at the Resort to ensure excellent customer service standards.
- Supervise cleaning of all areas of responsibility including 80 guest rooms and Resort facilities.
- Perform routine inspections of all guest rooms and public areas.
- Hire and conduct training of housekeeping staff to ensure performance meets the standards required.
- Assign duties and coordinate staff scheduling.
- Efficiently manage stock control and maintenance of all cleaning equipment.
- Responsible to check staff grooming and hygiene.
- Report all maintenance defects and follow up.
Requirements:
- Candidate must possess in depth knowledge of housekeeping services, including a solid understanding of effective cleaning methods, equipment and machinery handling, chemical use and manual handling techniques.
- Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent.
- At least 10 Year(s) of working experience in the related field is required for this position.
- Preferably Manager specialized in Hotel Management/Tourism Services or equivalent.