Business Development System Intern

Date PostedJune 30, 2026LocationOn SiteCompanyNCREATION SDN BHDSalaryRM 1000TypeInternship

Job Summary

This internship position focuses on supporting business workflow improvements and system transformations. The intern will assist in CRM implementation, data management, and the development of internal operating procedures. Additionally, the role involves supporting marketing initiatives and providing general assistance to the management team.

Responsibilities

  • Improve business workflows and processes
  • Support CRM and system implementation
  • Maintain data and develop SOPs
  • Track sales and marketing performance
  • Conduct market and competitor research

Required Skills

  • Business/Management/IT background
  • Detail-oriented & analytical
  • English proficiency
  • Microsoft Excel/Google Sheets
  • Proactive learning attitude

Job Details

Responsibilities: - Assist in mapping and improving current business workflows, including sales, project management, and operations processes. - Support implementation of new business systems such as CRM, project tracking tools, and internal dashboards. - Help organize, migrate, and maintain data across business platforms. - Assist in developing and documenting standard operating procedures (SOPs) for internal processes. - Support tracking of sales enquiries, customer database updates, and pipeline monitoring. - Assist in preparing reports and dashboards for management insights. - Support marketing improvement initiatives including campaign tracking, data organization, and performance analysis. - Assist in organizing marketing materials and improving workflow efficiency. - Conduct market and competitor research to support business development strategies. - Provide general support to the management team in business development and system improvement projects. - Participate in internal meetings and assist with coordination of tasks across departments. Requirements: - Currently pursuing Diploma or Degree in Business Administration, Marketing, Management, Information Systems, Entrepreneurship, or related fields. - Strong interest in business operations, process improvement, and digital systems. - Detail-oriented, organized, and able to manage multiple tasks. - Good analytical thinking and problem-solving skills. - Proactive attitude with willingness to learn and take initiative. - Good communication skills in English (Mandarin is an added advantage). - Basic proficiency in Microsoft Excel / Google Sheets is required. - Familiarity with project management or CRM tools is an advantage but not required. Right to Work Requirements: - Candidates with an existing right to work in the country are preferred. - Local citizens of this country, Permanent residents (PR) of this country, or candidates who already have a work permit for this country.