Sales Executive EV Charger
Job Summary
This role involves managing customer enquiries regarding home EV charger installations and guiding prospects through the sales process. You will coordinate with internal teams to handle quotations, site inspections, and project scheduling. The position requires proactive engagement, professional communication, and occasional travel to support business operations.
Responsibilities
- Manage customer enquiries and leads
- Prepare quotations and proposals
- Coordinate site inspections and installations
- Conduct field visits and business travel
Required Skills
- Bachelor's degree
- Excellent English communication
- Proactive sales mindset
- Own vehicle and driving licence
Job Details
Sales & Customer Engagement
- Respond to customer enquiries related to home EV charger supply and installation.
- Follow up with leads and prospects through WhatsApp, phone calls, email, and other assigned channels.
- Understand customer requirements and recommend suitable EV charging solutions.
- Explain product features, charging considerations, and installation requirements in a clear and professional manner.
- Build trust with customers and guide them through the sales process from enquiry to confirmation.
Sales Coordination & Conversion
- Prepare and support quotations, proposals, and customer follow-up actions.
- Coordinate with internal teams for site inspection arrangements, technical clarification, and scheduling.
- Assist in collecting the necessary customer information for processing and project execution.
- Support payment follow-up and confirmation processes where required.
- Maintain proper records of enquiries, customer progress, and sales activities.
Field Support & Business Development
- Attend site visits, meetings, or customer appointments when required.
- Support occasional outstation and interstate travel for business purposes.
- Represent the company professionally during all customer-facing interactions.
- Contribute feedback from customer interactions to improve sales process and service quality.
Requirements
- Bachelor’s degree in any discipline.
- Fresh graduates are encouraged to apply.
- Excellent command of English is required, both spoken and written.
- Ability to communicate in Bahasa Malaysia or Chinese is an added advantage.
- Possess own vehicle and valid driving licence.
- Willing to travel occasionally, including outstation or interstate travel when required.
- Good communication and interpersonal skills.
- Proactive, responsible, and willing to learn.
- Interest in sales, customer service, and EV-related solutions is an advantage.