IT Retail Sales
Job Summary
This role focuses on achieving high levels of customer satisfaction through excellent sales service in a digital mall environment. The successful candidate will greet customers, assess their needs, and perform product demonstrations to meet sales targets. Additionally, the role involves maintaining store standards and performing daily operational tasks such as reporting and stock management.
Responsibilities
- Provide excellent customer service
- Perform product demonstrations
- Maintain store visual standards
- Achieve sales targets
- Manage daily operations and stock
Required Skills
- Retail sales experience
- Strong communication skills
- Interpersonal and organizational skills
- Self-motivated and sales-driven
- Basic administration skills
Job Details
Responsibilities:
- Ensure high levels of customer satisfaction through excellent sales service.
- Welcome customers by greeting them and assessing customers’ needs.
- Explain, provide appropriate recommendation and perform demonstration on the features of the products to the customers.
- Maintain outstanding store condition and visual merchandising standards.
- Achieve sales target and ensure outlet stock accuracy.
- Perform daily operation tasks such as sales report, stock take, etc.
- Comply to company policies and standard operation procedures.
- To undertake any ad-hoc assignments as and when required.
Requirements:
- Proven working experience in retail sales.
- Strong communication, interpersonal and organizational skills.
- Customer service focus.
- Friendly, self-motivated, confident and sales driven.
- Basic administration skills.
- Minimum SPM/O level or equivalent.