Operations & Admin Executive
Job Summary
The Operations & Admin Executive will manage day-to-day business operations, including order fulfillment, inventory management, and warehouse organization. The role also involves supporting campaign launches by coordinating influencer collaborations and tracking project deliverables. This position is ideal for a highly organized individual who can support the founder in streamlining business processes.
Responsibilities
- Manage daily order fulfillment and warehouse organization
- Oversee inventory management and quality control
- Coordinate influencer collaborations and campaign tracking
- Maintain administrative records and sales tracking sheets
- Support product launches and platform updates
Required Skills
- Female candidate
- Fluent in English and Bahasa
- Proficiency in Google Sheets and Excel
- Strong organizational and multitasking skills
- E-commerce or operational experience
Job Details
Key Responsibilities:
Operations & Fulfilment:
- Process and pack customer orders accurately.
- Print shipping labels and coordinate courier collections.
- Conduct product quality checks before shipment.
- Handle returns, exchanges and operational follow-ups.
- Assist with inventory management and stock counts.
- Prepare influencer and creator PR packages.
- Maintain an organised warehouse and packing area.
- Identify operational bottlenecks and suggest improvements.
Campaign & Creator Support:
- Coordinate influencer and creator collaborations.
- Track campaign timelines, deliverables and content submissions.
- Follow up with creators regarding content, sales tracking and campaign requirements.
- Assist with product launches, promotions and sales campaigns.
- Support campaign reporting and performance tracking.
Administrative Support:
- Update sales, inventory and campaign tracking sheets.
- Upload products and promotions to Shopify and marketplace platforms when required.
- Assist with customer service and operational enquiries.
- Support the founder with ad hoc business and administrative tasks.
Requirements:
- Female.
- Fluent in English and Bahasa (Mandarin-speaking is an advantage but not required).
- Highly organised and detail-oriented.
- Responsible, proactive and able to work independently.
- Comfortable multitasking in a fast-paced environment.
- Familiarity with Google Sheets, Excel and online platforms.
- Experience in e-commerce, operations or marketing is an advantage.