Senior Integrated Facilities Executive
Job Summary
The Senior Executive for Integrated Facility Management oversees the strategic planning and daily operations of multiple workplace sites. This role focuses on maintaining high standards for physical assets, safety, and vendor performance while optimizing operational costs. The position requires a proactive professional to manage space planning, projects, and stakeholder feedback to ensure an engaging work environment.
Responsibilities
- Manage office space planning and facility maintenance operations
- Oversee vendor performance, contracts, and procurement processes
- Lead office renovation and space enhancement projects
- Ensure health, safety, and regulatory compliance across sites
- Analyze and report on facility performance and cost optimization
Required Skills
- Facility or Project Management experience
- Strong communication and negotiation skills
- Technical knowledge of building and mechanical systems
- Procurement and financial reporting proficiency
- Conflict resolution and problem-solving abilities
Job Details
I) Office Space Planning & Facilities Operations
Develop and manage office space planning and facilities management frameworks to ensure the best user experience across all of our client’s outlets. This includes maintaining optimal conditions of office premises, physical assets, security, housekeeping, landscaping, pest control services, and occupational health & safety standards. Conduct regular inspections and routine checks on office facilities, equipment, and furniture while ensuring all processes and best practices are properly implemented and maintained. Coordinate repair works, spare part replacements, and liaise with vendors for maintenance activities, including weekend or ad-hoc work requirements. Liaise with Building Management on matters including annual power shutdowns, fire drills, and maintenance-related activities.
II) Project Management
Plan, direct, and coordinate space enhancement projects, including office renovations, refurbishments, and other minor improvement works.
III) Vendor & Contract Management
Manage supplier and contractor performance, including contract management, policy implementation, and service quality improvement. Request quotations, conduct cost comparisons, and support Purchase Requisition (PR) and Purchase Order (PO) processes for facilities-related purchases.
IV) Risk, Compliance & Safety
Support risk management initiatives, disaster recovery, and business continuity plans while ensuring all incident reporting procedures comply with our client’s guidelines and safety requirements. Ensure compliance with relevant regulations and industry standards to maintain a safe, secure, and compliant workplace environment.
V) Reporting & Analytics
Prepare and submit monthly facility management reports and statistical analyses on work orders based on service categories. Monitor the financial impact of facility management initiatives by identifying cost-saving opportunities, eliminating unnecessary expenses, and providing accurate data to support business decisions.
VI) Communication, Coordination & Feedback Handling
Act as the main point of contact for receiving and addressing feedback related to building faults, service delivery issues, and facility service requests. Improve team communication, streamline processes, respond promptly to incidents, and enhance overall service efficiency. Monitor occupant satisfaction through feedback from employees, tenants, and stakeholders to continuously improve workplace experience.
VII) Cross-Functional Support
Support the outlet team in servicing customers and collaborate with other departments on ongoing tasks, responsibilities, and projects.
VIII) Miscellaneous
Perform any additional duties and responsibilities assigned by management.
Requirements:
- Diploma or Bachelor's degree in Building, Mechanical Engineering, Electrical Engineering or equivalent disciplines.
- At least 3 years of experience in facilities, supplier or project management.
- Familiarity with service structure, maintenance methods, and safety precautions.
- Experience in driving operational improvement, cost optimization, and risk control.
- Strong problem-solving, communication, and negotiation skills.
- Ability to work independently and adapt to a fast-changing startup environment.