Credit Control Collection Executive
Job Summary
The Credit Control & Collection Executive manages accounts receivable and implements effective credit control strategies to ensure the company's financial health. You will monitor overdue accounts, conduct credit evaluations, and collaborate with internal and external stakeholders to minimize bad debt risks. This role requires analytical skills and the ability to resolve invoice discrepancies while maintaining strong customer relationships.
Responsibilities
- Monitor and follow up on overdue accounts
- Resolve invoice discrepancies and manage bad debt risks
- Conduct credit evaluations and prepare analysis reports
- Collaborate with internal and external stakeholders
Required Skills
- 2-3 years credit control experience
- Proficiency in Mandarin preferred
- Strong MS Office and Excel skills
- Analytical and negotiation skills
Job Details
Responsibilities:
- Monitor and follow up overdue accounts to ensure timely customer payments.
- Review customer accounts status and approve sales orders release.
- Investigate and resolve invoice discrepancies by liaising with the customers in order to settle outstanding, overdue and disputed debts.
- Prepare and send out invoices & statements when requested by customers.
- Identify & address credit risks, propose appropriate credit control measures.
- Monitor aged balances to minimize bad debt risks.
- Handle long overdue accounts, including issuing and or sending reminder letters, NOD (Notice of Demand), iLOD (Internal Letter of Demand), and external LOD (Letter of Demand).
- Conduct credit evaluations and reviews of customers, including updating customer information.
- Prepare collection and analysis reports for credit management.
- Collaborate with internal teams (sales, finance) and external stakeholders to strengthen relationships and improve credit management.
- Handle other credit control and collection matters as assigned.
Requirements:
- Diploma or higher qualification.
- 2–3 years of credit control experience (minimum 2 years in similar role).
- Proficiency in Mandarin preferred (to liaise with Mandarin-speaking clients).
- Strong MS Office & Excel skills.
- Familiarity with accounting software, data analysis, and reporting.
- Excellent communication and negotiation skills.
- Team player who is self-motivated, analytical, and able to work independently.
- Organized, detail-oriented, and able to meet deadlines.
Benefits:
- Comprehensive medical and insurance coverage.
- Opportunities for professional development and career advancement.
- Discounts on Canon products and services.
- Collaborative and inclusive company culture.