Operations Procurement Associate
Job Summary
The Operations & Procurement Associate serves as the backbone of project execution, ensuring orders move from confirmation to final delivery seamlessly. This hands-on role involves coordinating with suppliers, managing logistics, and maintaining rigorous quality control to meet client requirements. You will work in a fast-paced environment, taking full ownership of the procurement process and project timelines.
Responsibilities
- Manage end-to-end order fulfillment and procurement
- Negotiate pricing and terms with suppliers
- Coordinate logistics and delivery timelines
- Perform quality control checks on merchandise
- Maintain operational SOPs and project records
Required Skills
- 1-3 years experience in Operations/Procurement
- Fluent in Mandarin (for supplier sourcing)
- Strong organizational and multitasking skills
- Proactive communication and risk management
- Strong negotiation and relationship-building skills
Job Details
### The Role
You'll be the backbone of how we execute — making sure every order moves from brief confirmed to client's hands, correctly and on time. This is a hands-on role. You'll coordinate suppliers, track timelines, inspect quality, and solve problems as they come.
### What You'll Own:
- Manage end-to-end order fulfillment — from supplier PO to delivery confirmation
- Source and procure within client budget while protecting project margin
- Negotiate unit pricing and terms with suppliers to achieve target cost
- Build and maintain strong relationships with key suppliers — including regular visits and check-ins — to ensure priority service, better terms, and long-term reliability
- Coordinate with logistics partners to manage delivery timelines, costs, and fulfillment accuracy
- Conduct quality checks against client briefs before goods are dispatched
- Track all active projects and flag risks before they become problems
- Maintain and update SOPs across fulfillment, QC, and logistics processes
- Keep supplier directory, product pricing, and costing records current and accurate
- Communicate proactively with the team when timelines shift or issues arise
### What We Offer:
- Performance incentive on top of basic salary
- Hybrid arrangement after probation (1 day WFH weekly)
- Fast track to Team Lead — we don't promote by tenure, we promote by how you think, how you own your work, and how quickly you raise the standard around you
- You'll work directly with the founder
### Requirements:
- 1–3 years of experience in operations, logistics, procurement, or a related field
- Comfortable dealing with suppliers in Mandarin — China-facing sourcing is part of the role
- Strong organisational skills with the ability to manage multiple projects simultaneously
- Proactive communicator — you give updates without being chased and flag risks before they become problems
- Detail-oriented — you notice what's off before it becomes a delivery failure
- Comfortable maintaining documentation, SOPs, and records with accuracy and consistency
- Negotiation ability — confident enough to push for better pricing and terms with suppliers
- Able to build rapport in person — supplier visits and relationship-building are part of this role
- Fresh graduates are welcome — if you led teams, held leadership positions, or drove real outcomes during your university years, we want to hear from you.