Operations Procurement Associate

Date PostedJune 5, 2026LocationNot specifiedCompanyUnseen MattersSalaryRM 3500 - 5000TypeFull-Time

Job Summary

The Operations & Procurement Associate serves as the backbone of project execution, ensuring orders move from confirmation to final delivery seamlessly. This hands-on role involves coordinating with suppliers, managing logistics, and maintaining rigorous quality control to meet client requirements. You will work in a fast-paced environment, taking full ownership of the procurement process and project timelines.

Responsibilities

  • Manage end-to-end order fulfillment and procurement
  • Negotiate pricing and terms with suppliers
  • Coordinate logistics and delivery timelines
  • Perform quality control checks on merchandise
  • Maintain operational SOPs and project records

Required Skills

  • 1-3 years experience in Operations/Procurement
  • Fluent in Mandarin (for supplier sourcing)
  • Strong organizational and multitasking skills
  • Proactive communication and risk management
  • Strong negotiation and relationship-building skills

Job Details

### The Role You'll be the backbone of how we execute — making sure every order moves from brief confirmed to client's hands, correctly and on time. This is a hands-on role. You'll coordinate suppliers, track timelines, inspect quality, and solve problems as they come. ### What You'll Own: - Manage end-to-end order fulfillment — from supplier PO to delivery confirmation - Source and procure within client budget while protecting project margin - Negotiate unit pricing and terms with suppliers to achieve target cost - Build and maintain strong relationships with key suppliers — including regular visits and check-ins — to ensure priority service, better terms, and long-term reliability - Coordinate with logistics partners to manage delivery timelines, costs, and fulfillment accuracy - Conduct quality checks against client briefs before goods are dispatched - Track all active projects and flag risks before they become problems - Maintain and update SOPs across fulfillment, QC, and logistics processes - Keep supplier directory, product pricing, and costing records current and accurate - Communicate proactively with the team when timelines shift or issues arise ### What We Offer: - Performance incentive on top of basic salary - Hybrid arrangement after probation (1 day WFH weekly) - Fast track to Team Lead — we don't promote by tenure, we promote by how you think, how you own your work, and how quickly you raise the standard around you - You'll work directly with the founder ### Requirements: - 1–3 years of experience in operations, logistics, procurement, or a related field - Comfortable dealing with suppliers in Mandarin — China-facing sourcing is part of the role - Strong organisational skills with the ability to manage multiple projects simultaneously - Proactive communicator — you give updates without being chased and flag risks before they become problems - Detail-oriented — you notice what's off before it becomes a delivery failure - Comfortable maintaining documentation, SOPs, and records with accuracy and consistency - Negotiation ability — confident enough to push for better pricing and terms with suppliers - Able to build rapport in person — supplier visits and relationship-building are part of this role - Fresh graduates are welcome — if you led teams, held leadership positions, or drove real outcomes during your university years, we want to hear from you.