Key Account Manager
Job Summary
We are seeking a strategic Key Account Manager fluent in Mandarin to lead client relationships, drive sales growth, and mentor a team of client servicing executives. The ideal candidate will manage key accounts, analyze market data, and ensure exceptional service delivery. This role offers an attractive salary with uncapped commission and career growth opportunities.
Responsibilities
- Lead and manage client relationships
- Drive sales and business growth
- Oversee strategic account management
- Lead and mentor client servicing team
Required Skills
- Minimum Diploma or Degree in relevant field
- 0 to 5 years experience in client servicing
- Proficient in Microsoft Office
- Strong interpersonal and communication skills
Job Details
What You’ll Be Doing:
💼 Lead & Manage Client Relationships – Build and nurture strong, long-term partnerships with key clients, ensuring high satisfaction and retention.
📈 Drive Sales & Business Growth – Identify opportunities for upselling and cross-selling, develop strategies to achieve revenue targets, and expand our client portfolio.
🛠 Strategic Account Management – Oversee client accounts, analyze data, and provide insights to optimize performance and strengthen partnerships.
🤝 Team Leadership & Collaboration – Lead, mentor, and support a team of client servicing executives to ensure exceptional service delivery.
📊 Market Insights & Competitive Edge – Stay updated on industry trends, market shifts, and competitor activities to provide strategic recommendations.
📢 Client Advocacy & Problem-Solving – Act as the key liaison between clients and internal teams, ensuring seamless communication and resolution of any challenges.
Requirements What We’re Looking For:
✅ Minimum Diploma or Bachelor's Degree in Marketing, Mass Communication, Business Administration, or equivalent.
✅ 0 to 5 years of experience in client servicing, project coordination, marketing support, or event operations.
✅ Proficient in Microsoft Office tools (Word, Excel, PowerPoint).
✅ Strong interpersonal, coordination, and follow-up skills.
✅ Own transport is required; hiring a car is highly recommended as campaign materials may involve large-sized samples.
✅ Ability to work in a fast-paced, deadline-driven environment with strong attention to detail.