Sales Admin
Job Summary
The Sales Admin is responsible for maintaining customer relationships, managing order processing, and coordinating with production to ensure timely delivery. The role involves meticulous documentation, preparation of quotations, and administrative support for the Sales & Marketing department. The ideal candidate will ensure operational efficiency and track key account metrics to meet sales targets.
Responsibilities
- Manage customer relationships and inquiries
- Process orders and documentation per ISO standards
- Coordinate with production and logistics for timely delivery
- Prepare quotations and job monitoring schedules
- Report sales activities to management
Required Skills
- Diploma in Business/Engineering
- 2-3 years related experience
- Highly organized and proactive
- Strong multi-tasking and prioritization
- Proficient in MS Office
Job Details
Role and Responsibilities:
- Maintain and develop good relationship with existing customers through meetings or via telephone.
- Respond to incoming email and phone enquiries.
- Act as a contact between a company and its existing customers.
- Advise customer diligently about possible delay on delivery.
- To timely & systematically execute all orders received from customers.
- To ensure documentation are process in accordance to ISO from customers.
- To ensure documentation for customers are properly filed.
- To timely prepare quotation for customer’s enquiry with accuracy.
- To timely process all orders in accordance to ISO Procedures within time frame stipulated.
- To timely prepare job monitoring schedules.
- To properly filed all documents for Sales & Marketing Department (e.g., Quotation, drawing).
- To coordinates with production department for On Time Delivery to customers.
- To carry out any other assignment as and when requested by HOD.
- To liaise with logistics to ensure smooth delivery.
Primary Responsibilities:
- Attend meetings with the production to ensure on-time delivery.
- Ensure the timely and successful delivery according to customer needs and objective.
- Forecast and track key account metrics.
- Maintaining and expanding relationships with existing customers.
- Achieving sales target.
- Identify and grow opportunities and collaboration within territory.
- Completing the administrative work as required.
- Must report all activities to General Manager and Cc’s to Operation Manager.
Requirements:
- Candidate must possess at least post Graduate Diploma in Business Development / Engineering (Mechanical), Engineering (Others), or equivalent.
- At least 2-3 year(s) of working experience in the related field is required for this position.
- Proactive and highly organized with an exceptional ability to multi-task.
- Ability to prioritize tasks based on relative importance and urgency.
- Excellent verbal and communication skills.
- Excellent in MS Office (Words, Excel, etc.).