Senior Associate Billing Contract
Job Summary
This role involves processing claims and issuing invoices while ensuring data integrity and accuracy. The incumbent will support the manager in achieving business objectives and resolving billing-related queries. Additionally, the position requires collaboration across departments and participation in special projects.
Responsibilities
- Process claims and issue invoices
- Resolve billing-related queries
- Maintain data integrity and accuracy
- Support manager in special projects
- Collaborate across business lines
Required Skills
- Proficiency in MS Office (Excel, Vlookup, Pivot)
- Strong analytical and problem-solving skills
- Excellent communication in English
- Experience in claims and billing
- Ability to work in different time zones
Job Details
Responsibilities:
- Support Manager to achieve business objectives.
- Process claims and issue invoice as per approved guidelines and procedures accurately, timely and completely.
- Understanding and trouble shoot Claims & Billings related queries.
- Initiate & implement continuous improvement effort within support areas.
- Ensure data integrity and accuracy.
- Maintain good collaboration across Business Lines and Functions.
- Support Manager in special projects/adhoc task.
- Achieve various KPIs measuring performance indicated above.
- Any other duties within the Claims & Billings department, as assigned.
Requirements:
Required Skills and Knowledge:
- Positive customer service attitude.
- General appreciation of automation and other tools including BiGGeR, NewCase, SFDC etc.
- Proficient in MS office (Word, Excel, PowerPoint, Outlook).
- Basic data analysis knowledge using Microsoft Excel e.g., Pivot, Vlookup is preferred.
Required Competencies:
- Meticulous, independent and analytical.
- Good interpersonal, communication and problem-solving skills.
- Good team player.
- Self-initiated with strong commitment to meet deadlines.
- Excellent self-management.
- Decision Quality.
- Motivating Others.
- Business Acumen.
Required Work Experience:
- At least 1 year of working experience in handling claims and billing in client-facing function.
- Fresh graduate is encouraged to apply.
- Experience in multicultural, multi-tasking & shared services environment would be advantageous.
- Experience within the considered geographical territory (optional).
Required Qualifications:
- Degree or Diploma in accountancy, business or equivalent.
Required Languages:
- Excellent written and spoken English.
Travel / Rotation Requirements:
- No travel required.
- May be required to work in different time zone depending on the country/region supported.