Sales & Marketing Executive

Duties and Responsibilities: Primary duties (Approximately 70 to 80% of daily work schedule): - Work collaborating with internal and external customer to ensure on-time deliveries. - Attending sales & marketing and market product meeting and training. - Understand customer needs and identifying sales opportunities and follow up customer to place orders. - Maintain relations with current customers. - Communicate with customers (thru e-mails, faxes, etc.). - Manage full process of sales cycle (prepare quotation, issue Proforma Invoice/ Sales Confirmation to customers, issue shipping order to production, follow up shipment schedule, and closing). - Fulfill existing customers’ needs and wants. - Liaise and coordinate with internal departments. - Assisting in marketing activities such as overseas exhibition. Secondary duties (Approximately 20 to 30% of daily work schedule): - Participate in ISO activities and customers’ audit. - Update and maintain price list of new, existing and potential customers. - Attend events or exhibitions. - Send the customer survey form to existing and new customers and analyze the data. - Follow up new project (new item) progress. - Receive and resolve customer issues and complaints. - Perform other related duties as required. - Perform shipping related jobs as required. Requirements (Knowledge, Skills and Abilities Required): - Good interpersonal and communication skills. - Computer literate. - With basic Shipping knowledge. - Ability to establish rapport relationship with customer through telex-communication. - Fluent in speaking and writing both English and Bahasa Malaysia. - Ability to handle and resolve recurring problems. - Able to work under pressure. - Able to work with others as a team. Desirable Qualifications: - Preferably Diploma/ Degree in relevant field. - 1~ 2 years relevant practical experience. - Welcome fresh graduate.