Full-time Receptionist
Job Summary
We are seeking a dedicated full-time Receptionist to join our wellness centre in Taman Daya. You will serve as the first point of contact, ensuring exceptional customer service and efficient administrative support. The role involves managing appointments, handling inquiries, and maintaining a welcoming reception environment.
Responsibilities
- Greet and welcome customers
- Handle calls, emails, and inquiries
- Manage appointments and reservations
- Perform administrative tasks and data entry
- Maintain reception area appearance
Required Skills
- Previous reception or customer service experience
- Excellent communication skills
- Strong organizational and multitasking abilities
- Computer and office software proficiency
- Attention to detail
Job Details
Responsibilities:
- Greeting and welcoming customers in a warm and friendly manner.
- Handling incoming calls, emails and inquiries in a professional and efficient manner.
- Scheduling and managing appointments and reservations.
- Providing information about our services, packages and promotions.
- Assisting with various administrative tasks, such as filing, data entry and inventory management.
- Ensuring the reception area is well-presented and maintained.
- Offering excellent customer service and resolving any customer queries or concerns.
Benefits:
- Opportunities for professional development and career advancement.
- Discounted access to our premium spa and wellness services.
- A collaborative and friendly team culture.
- Flexible working arrangements to support work-life balance.
Requirements:
- Previous experience as a Receptionist or in a customer service role.
- Excellent communication and interpersonal skills, with a friendly and professional manner.
- Strong organisational and multitasking abilities.
- Proficient in using computer systems and various office software.
- Attention to detail and a commitment to providing a high level of customer service.
- Flexible and adaptable, with the ability to work in a fast-paced environment.
- A passion for the wellness industry and a desire to contribute to the success of our business.