AI Operations Lead
Job Summary
The AI Operations Lead will architect and automate end-to-end agency workflows by integrating AI tools, cloud platforms, and internal databases. This role focuses on streamlining creative and marketing production through technical innovation, custom dashboards, and systematic process optimization. The ideal candidate acts as a bridge between technical automation and creative agency execution to enhance operational efficiency.
Responsibilities
- Automate agency workflows and production pipelines
- Integrate APIs, webhooks, and AI platforms (Claude/Perplexity)
- Manage and optimize agency tech stack (Notion, Slack, CRM)
- Develop internal dashboards and SOPs
- Train creative teams on new productivity tools
Required Skills
- Workflow automation (APIs/Webhooks)
- AI-driven systems architecture
- Structured data management (Notion/Airtable)
- Technical process documentation
- Problem-solving in creative agency environments
Job Details
### Responsibilities
- Streamline & Automate Agency Workflows: Map out time-consuming manual tasks across creative, digital marketing, and production teams and build modern automations to eliminate them.
- Architect with Low-Code & Cloud Integrations: Manage systems architecture using tools like Claude and Perplexity, connecting software APIs, webhooks, and integrating stacks into Slack, Notion, and CRMs.
- Own and Optimize the Agency Tech Stack: Manage and optimize access, templates, and pipelines for productivity tools (Notion, Slack), creative production platforms, and messaging integrations.
- Build Custom Workflows & Dashboards: Design internal integrations for asset tracking, brief generation, and automated performance metric reporting.
- Drive Agency Innovation & Team Training: Develop Standard Operating Procedures (SOPs) and conduct workshops to upskill team members on new productivity tools and automated workflows.
- Stay on the Operational Frontier: Track new software releases and automation trends, testing them against agency needs to strategically adopt high-impact solutions.
### Requirements
- Automation & Logic Master: Hands-on experience building multi-step automations with tools like Claude/Perplexity and deep knowledge of API/webhook integrations.
- Creative & Technical Hybrid: Ability to understand agency culture, social media, and content pipelines while being comfortable with software documentation, logical rules, and structured data.
- Data & System Fluent: Proficiency with structured data environments (Notion, Airtable, Google Sheets) and cross-platform data synchronization.
- Process-Minded: A natural instinct to identify manual bottlenecks and implement automated workflow solutions.
- Clear Communicator & Documenter: Capability to translate technical automation concepts for non-technical creatives and produce clear, scannable documentation.
- High-Impact Mindset: Detail-oriented, highly organized, and capable of taking ownership of complex systems without requiring constant supervision.