People & Culture Lead

Responsibilities: - Lead, oversee, and manage the overall operations and performance of the People & Culture unit, ensuring smooth execution of daily HR operations and alignment with company objectives and culture. - Act as the main liaison between employees, Management, and Heads of Departments (HODs) on all People & Culture and HR-related matters including manpower planning, employee concerns, performance matters, disciplinary issues, employee engagement, and workplace policies. - Work closely with HODs to identify hiring needs, workforce planning, team development opportunities, and people-related operational improvements across departments. - Provide leadership, guidance, and support to the People & Culture team while driving a positive, high-performing, and collaborative working environment. - Ensure consistency and proper implementation of company policies, HR procedures, and People initiatives across all departments. - Assist with payroll processing including salary calculations, statutory contributions, overtime, commissions, allowances, and benefits administration for full-time and part-time employees while ensuring payroll accuracy and compliance. - Lead recruitment and talent acquisition activities including manpower planning, job postings, candidate sourcing, interview coordination, offer preparation, onboarding, internship programs, and overall hiring experience. - Drive and manage People & Culture operational functions including HRIS management, employee lifecycle administration, compensation & benefits, employee engagement initiatives, orientation programs, learning & development activities, and workplace experience improvements. - Maintain and ensure proper People-related administrative records including attendance, leave, medical leave, insurance, medical claims, personnel files, and other employee documentation in a timely and organized manner. - Ensure compliance with employment legislation, company policies, statutory requirements, disciplinary matters, employee relations, and other People-related governance matters. - Support leadership in strengthening organizational culture, employee performance, retention initiatives, succession planning, and overall talent management strategies. - Identify opportunities for process improvements and contribute ideas to enhance efficiency, employee experience, and operational excellence within the People & Culture function. - Provide guidance and support to employees and managers on People-related matters while maintaining professionalism, confidentiality, and fairness. - Carry out any other ad-hoc duties, assignments, or projects as assigned by the Management. Requirements: - Possess at least 3 years of experience as People & Culture/HR generalist. - Strong leadership and project management capabilities with the ability to multitask and prioritize effectively. - Ability to work independently with minimal supervision while also collaborating effectively across departments. - Detail-oriented with strong analytical, coordination, and problem-solving skills. - Positive attitude with an approachable, trustworthy, and professional personality. - Passionate in building and developing a strong workplace culture. - Strong understanding of Human Resource practices, Employment Act, industrial relations, and relevant government regulations. - Strong sense of ownership, accountability, integrity, and professionalism. - Excellent communication and interpersonal skills, both written and verbal. - Performance-driven with a strong desire to continuously improve processes, systems, and employee experience. - A proactive self-starter with strong initiative and a hands-on attitude. - Charismatic, relatable, and capable of building strong working relationships. - Proficient in Microsoft Office applications including Word, Excel, and PowerPoint or equivalent tools. - Experience in HRIS systems, payroll processing, and People operations will be an added advantage.