Global Sales Payment Operations
Job Summary
This role involves managing global payment strategies and end-to-end payment operations to ensure optimal performance and user experience. You will collaborate with cross-functional teams to drive KPIs, streamline workflows, and ensure system efficiency. Additionally, the position requires maintaining compliance with local regulations and mitigating transaction risks.
Responsibilities
- Execute global payment strategies and workflows
- Manage end-to-end payment lifecycle
- Optimize merchant onboarding and performance
- Ensure compliance with AML and local regulations
Required Skills
- 3–5+ years in fintech or payments
- Strong knowledge of transaction flows
- Data-driven problem solving
- Cross-functional collaboration
Job Details
1. Strategy Execution & Localization
- Execute global payment strategies and adapt them to local market conditions
- Localize payment workflows, processes, and user experience
- Translate business goals into clear execution plans and track performance
- Drive KPIs such as transaction volume, success rate, and merchant performance
2. End-to-End Payment Operations
- Manage the full lifecycle of payment operations (integration, go-live, optimization)
- Coordinate with product, tech, compliance, and BD teams to ensure smooth execution
- Identify and resolve operational bottlenecks across payment flows
- Continuously improve system performance and operational efficiency
3. Operational Growth & Optimization
- Monitor key metrics (success rate, latency, retention, complaints)
- Optimize merchant onboarding, activation, and retention processes
- Support business growth by improving operational scalability
- Identify improvement opportunities through data and market insights
4. Compliance & Risk Control
- Ensure compliance with local regulations (AML, data protection, payment rules)
- Support audits and regulatory requirements
- Monitor transaction risks and ensure proper fund flow and reconciliation
- Maintain operational stability and risk control mechanisms
Requirements
- 3–5+ years experience in payment, fintech, or related industries
- Experience in payment operations, product operations, or project execution
- Strong understanding of payment workflows (transaction flow, settlement, reconciliation)
- Data-driven with strong problem solving skills
- Ability to work cross functionally in a fast-paced environment
- Willing to travel for market support when required