Sales Engineer
Job Summary
The Sales Engineer will manage and grow customer accounts across diverse industries by providing integrated gluing solutions. This role involves proactive business development, conducting technical demos, and identifying process automation opportunities. You will be responsible for maintaining strong relationships with partners while driving sales growth in the Northern Region.
Responsibilities
- Manage and expand existing customer accounts
- Identify new business opportunities and hunting new clients
- Conduct technical presentations, demos, and trial runs
- Prepare quotations, proposals, and sales forecasts
- Collaborate with OEM builders and system integrators
Required Skills
- Degree/Diploma in Engineering, Business, or Marketing
- 2-3 years experience in B2B industrial/machinery sales
- Strong communication in English and Bahasa Malaysia
- Ability to travel extensively within Northern Region
- Possess own transport and valid driving license
Job Details
Sales & Business Development
- Manage and grow existing customer accounts in packaging, converting, bookbinding, furniture, mattress, automotive, and related industries.
- Actively hunt for new customers and new applications requiring gluing solutions.
- Identify target industries and key accounts in the Northern Region.
- Conduct cold calls, site visits, and presentations to introduce Robatech solutions.
Solution Selling & Application Development
- Understand customer production processes and propose suitable gluing solutions.
- Work closely with the technical team to conduct trial runs, demos, and machine testing.
- Identify process improvements and opportunities for automation.
- Work with automation partners to offer integrated solutions where required.
Channel & Partner Management
- Build and maintain strong relationships with glue suppliers to generate leads and offer total solutions.
- Collaborate with OEM machine builders and system integrators.
Customer Relationship Management
- Maintain regular follow-up with customers to ensure satisfaction and repeat business.
- Handle basic technical inquiries and coordinate with service team for support.
- Prepare quotations, proposals, and follow up on orders and projects.
Reporting & Market Intelligence
- Provide regular sales reports, forecasts, and activity updates.
- Monitor market trends, competitor activities, and customer needs.
- Share market feedback with management and marketing team.
Requirements
- Diploma / Degree in Engineering, Business, Marketing, or related field.
- Minimum 2–3 years sales experience in industrial, machinery, automation, packaging, or related fields (fresh graduates with strong attitude may be considered).
- Experience in B2B technical sales is highly preferred.
- Good communication skills in English & Bahasa Malaysia (Mandarin is an added advantage).
- Self-motivated, independent, and result-driven.
- Willing to travel extensively within Northern Region.
- Possess own car and valid driving license.