Operations & Systems Executive
Job Summary
You will act as an operational backbone and air-traffic controller for supply chain, sales, and events. The role focuses on managing 3PL warehouse operations, streamlining sales workflows, and supporting the BD team using AI tools. You are expected to automate manual processes and ensure seamless logistical execution.
Responsibilities
- Manage 3PL warehouse and logistics portals
- Automate sales and administrative workflows
- Support BD team with AI-driven operations
- Oversee event inventory and kit logistics
Required Skills
- 2+ years in Ops/Logistics/Admin
- Proficiency in Xero and Google Workspace
- E-commerce backend experience (WooCommerce/Shopify)
- Strong problem-solving and automation skills
Job Details
Your Targets (What You’ll Actually Do)
Commercial Admin: Run AI-driven sales support and ops/admin workflows. Your goal is to automate as much of this as possible using our AI and software stack.
B2B & D2C Logistics: Oversee our 3PL portal, manage multi-market inventory burn rates, and ensure wholesale pallets are fulfilled flawlessly.
Event & Community Logistics: When the Growth team runs a pop-up or Community campaign, you ensure the physical kits and inventory, permits, and Point-of-Sale materials arrive on time, every time.
The DNA We Need
- Ruthlessly Organized: Chaos offends you. You bring order to ambiguity and anticipate bottlenecks before they happen.
- Tech-Native Problem Solver: You reject manual repetition. If you have to do a task three times, you figure out how to automate it (Xero, WooCommerce, 3PL Portals, AI tools).
- High Agency: A shipment is stuck? A 3PL vendor made a mistake? You don't wait for instructions. You troubleshoot, hold vendors accountable to their SLAs, and fix the system so it doesn't happen again.
Requirements
- 2+ Years Experience in Operations, Logistics, Sales Support, or Commercial Admin.
- Tech Stack: Proficiency in Xero (or similar accounting software) and Google Workspace is non-negotiable.
- Experience managing 3PL (Third-Party Logistics) portals or e-commerce backends (WooCommerce/Shopify).
- Familiarity with local employment laws and payroll processing is a strong advantage.
- Professional command of English for stakeholder management.