Retail Sales Executive
Job Summary
We are looking for a friendly and sales-driven Retail Sales Consultant to join our massage chair showroom team. You will be responsible for assisting walk-in customers, demonstrating product features, and helping them find the right wellness solutions. This role focuses on achieving sales targets while providing excellent customer service in a supportive retail environment.
Responsibilities
- Assist walk-in customers and explain product benefits
- Conduct product demonstrations and handle customer trials
- Achieve monthly sales targets and follow up with leads
- Maintain showroom cleanliness and display standards
- Handle sales records and daily reporting
Required Skills
- Strong communication and interpersonal skills
- Willingness to learn and positive attitude
- Ability to work retail hours and weekends
- Proficiency in English, Bahasa Malaysia, or Mandarin
- Sales-driven mindset
Job Details
Responsibilities:
- Welcome and assist walk-in customers in the showroom
- Understand customer needs, body concerns, budget, and lifestyle
- Introduce suitable massage chair models and product benefits
- Demonstrate massage chair features and guide customers during product trials
- Explain promotions, payment plans, warranties, and after-sales services
- Follow up with potential customers through WhatsApp, phone calls, or messages
- Close sales and achieve monthly sales targets
- Maintain good customer relationships and provide after-sales support
- Ensure showroom cleanliness, product display, and brand image are well maintained
- Support roadshows, mall events, and promotional activities when required
- Update customer details, sales records, and daily reports accurately
Benefits:
- Basic salary
- Attractive sales commission
- Product and sales training provided
- Career growth opportunity
- Supportive working environment
- Staff incentives and performance rewards
- EPF, SOCSO, EIS
Requirements:
- Entry-level candidates are welcome; no experience required
- No diploma or degree required
- Pleasant personality and good communication skills
- Passionate in sales and customer service
- Confident to approach and engage with customers
- Responsible, punctual, and willing to learn
- Able to work on weekends, public holidays, and retail hours
- Able to speak English, Bahasa Malaysia, or Mandarin
- Retail sales experience is an advantage
- Experience in massage chair, furniture, electrical appliances, wellness, beauty, or luxury products is a bonus