Business Administration Intern

Key responsibilities: Customer service - Attend to customer enquiries via phone, email, or walk-in in a professional and timely manner - Follow up on outstanding issues and coordinate with relevant departments for resolution - Maintain accurate records of customer interactions and feedback General administration - Handle day-to-day administrative tasks including filing, document management, and correspondence - Prepare and maintain office records, reports, and internal documentation - Assist in scheduling meetings, coordinating logistics, and supporting team operations Data entry & management - Accurately input and update data into the company's system or spreadsheets - Verify and cross-check records to ensure data integrity - Generate basic reports or summaries as required by the team Delivery orders (DO), accounts payable & collection - Process and track delivery orders, ensuring documentation is complete and properly filed - Assist in verifying invoices and coordinating with suppliers/vendors on accounts payable matters - Support the collection team in monitoring outstanding receivables and following up with relevant parties - Prepare aging reports or payment summaries as directed Requirements: - Currently pursuing or recently completed a Diploma / Degree in Business Administration, Finance, Accounting, or a related field - Proficient in Microsoft Office (Word, Excel, Outlook); basic Excel skills such as formulas and filtering are a plus - Good command of written and spoken English; Mandarin or Bahasa Malaysia is an added advantage - Detail-oriented with strong organisational and time management skills - Able to work independently as well as in a team environment - Good communication and interpersonal skills for customer-facing duties - Prior internship or part-time experience in admin/finance is preferred but not required