Financial Services Intern

Date PostedMay 24, 2026LocationPenangCompanyGreatitude ConsultancySalaryRM 500TypeInternship

Job Summary

We are seeking a motivated intern to gain hands-on experience in the financial industry. You will support client service, policy management, and sales operations under the guidance of professionals. This role focuses on developing skills in customer relations, office operations, and financial product knowledge.

Responsibilities

  • Assist in agency operations and data management
  • Support advisors with client inquiries and documentation
  • Conduct research on financial products and industry trends
  • Assist in marketing initiatives and social media
  • Participate in team meetings and training sessions

Required Skills

  • Currently pursuing Business, Finance, or related degree
  • Strong customer service and interpersonal skills
  • Excellent communication skills
  • Proficiency in Microsoft Office Suite
  • Proactive attitude and attention to detail

Job Details

Responsibilities: - Assist in the day-to-day operations of the agency, including data entry, filing, and maintaining records. - Support advisors with customer service tasks such as answering inquiries, processing claims, and preparing policy documents. - Perform research on financial products, coverages, and industry trends to assist agents with client needs. - Help in preparing quotes, renewals, and policy changes. - Organize and participate in team meetings and training sessions. - Assist in marketing and outreach initiatives, such as creating promotional materials. - Learn about social media marketing. - Learn and comply with company policies, industry regulations, and best practices in customer service and confidentiality. Requirements: - Currently enrolled in a relevant program (e.g., Business, Finance, Risk Management, or related field). - Strong interpersonal skills with a focus on customer service. - Excellent written and verbal communication skills. - Detail-oriented and able to manage time effectively. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and comfort with digital tools and databases. - Eagerness to learn and a proactive attitude toward tackling challenges.