Barista cum Waiter
Job Summary
Responsible for preparing beverages, serving food and drinks, and ensuring excellent customer service. This role combines barista skills with floor service duties to provide a smooth and pleasant dining experience for customers. The position requires a team player capable of working shifts and maintaining high operational standards.
Responsibilities
- Prepare and serve beverages following SOP
- Maintain cleanliness of bar and equipment
- Provide friendly table service and take orders
- Support kitchen operations and cashiering duties
Required Skills
- Minimum SPM qualification
- Good English and Bahasa Malaysia
- Customer-oriented mindset
- Ability to work shifts and weekends
- Basic coffee knowledge (preferred)
Job Details
Position Title: Barista cum Waiter / Waitress for KL Outlet
Department: F&B / Café Operations
Reports To: Outlet Manager / Supervisor
Key Responsibilities:
Barista Duties:
- Prepare and serve coffee, tea, and other beverages according to SOP
- Ensure consistency in taste, presentation, and quality
- Maintain cleanliness of coffee machine and bar area
- Monitor stock for coffee beans, milk, and bar supplies
Service (Waiter/Waitress) Duties:
- Greet and attend to customers in a friendly and professional manner
- Take orders accurately and serve food and beverages promptly
- Ensure tables are clean and properly set at all times
- Handle customer inquiries and complaints politely
General Duties:
- Work closely with kitchen and team members for smooth operations
- Maintain hygiene and cleanliness of the outlet
- Follow company SOP, service standards, and safety regulations
- Assist in cashiering if required (floating cashier)
- Support promotional activities and customer engagement
Job Requirements:
- Minimum SPM or equivalent
- Experience in café / F&B is an advantage (training can be provided)
- Good communication skills (English & Bahasa Malaysia)
- Friendly, presentable, and customer-oriented
- Able to work shifts, weekends, and public holidays
- Team player with positive attitude
Additional Skills (Preferred):
- Basic coffee knowledge / latte art
- Experience using POS system
- Good upselling and customer engagement skills
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
- Protected and covered for EPF, SOCSO and EIS
Schedule:
- Afternoon shift
- Day shift
- Evening shift
Supplemental pay types:
- Yearly bonus
Job Type: Full-time