F&B Operations Supervisor

Date PostedMay 23, 2026LocationSMAI Petaling Street and Mutiara DamansaraCompanyWangsa Holdings Sdn BhdSalaryRM 2200 - 3500TypeFull-Time

Job Summary

We are seeking a versatile F&B Supervisor to lead daily operations at our expanding locations. You will act as the key bridge between management and the floor, ensuring high standards in service, stock management, and team leadership. This hands-on role requires an experienced professional comfortable balancing administrative duties with floor service and barista responsibilities.

Responsibilities

  • Manage daily outlet operations and closing procedures.
  • Oversee inventory control, stock counts, and minimize wastage.
  • Perform hands-on service, barista duties, and pastry handling.
  • Train junior staff and foster a positive team environment.

Required Skills

  • 2+ years F&B experience
  • Supervisory or leadership skills
  • Barista and service proficiency
  • Inventory and stock management
  • Operational task management

Job Details

Responsibilities: - Operational Leadership: Assist the Outlet Manager in daily operations and take full charge during their absence. - The "Closing" Expert: Manage closing shifts with precision, ensuring the outlet is secure, clean, and ready for the next day. - Inventory & Stock Control: Oversee stock counts, manage pastry inventory, and ensure minimal wastage. - All-Rounder Excellence: Lead by example on the floor, including professional waitressing, performing barista work, and handling premium pastry displays. - Team Support: Train junior staff and maintain a positive, high-standard team culture. Requirements: - Experience: At least 2 years in F&B, with experience in a senior or supervisory capacity. - The All-Rounder: Comfortable switching between service, coffee-making, and administrative tasks. - Detail-Oriented: Sharp eye for inventory levels and outlet cleanliness. - A Natural Leader: Ability to motivate a team during busy periods while keeping composure. - Responsible & Trustworthy: Pride in managing business operations from stock orders to shift handovers.