Junior Ecommerce Executive
Job Summary
We are seeking a driven eCommerce Executive to accelerate online growth across marketplaces and direct-to-consumer channels. The role involves managing end-to-end eCommerce operations, optimizing digital strategies, and maximizing sales performance. You will collaborate with cross-functional teams to improve customer experience and drive revenue in a fast-paced FMCG environment.
Responsibilities
- Manage daily operations across multiple eCommerce platforms
- Execute and optimize digital sales strategies
- Analyze sales data and promotional performance
- Coordinate with supply chain and marketing teams
- Monitor inventory and ensure timely fulfillment
Required Skills
- 1-3 years eCommerce experience
- Analytical mindset for performance metrics
- Strong communication and stakeholder influence
- Proficiency in sales data interpretation
- Ability to manage multiple campaigns
Job Details
Key Responsibilities:
- Own and manage day-to-day operations across eCommerce platforms including Shopify, Shopee, Lazada, Zalora, Amazon, and other emerging channels.
- Execute and optimise eCommerce strategies aligned with FMCG market trends, seasonal demand, and consumer behaviour.
- Monitor sales performance and utilise data analytics to identify growth opportunities, pricing strategies, and promotional effectiveness.
- Generate insights on customer shopping patterns to support product assortment planning and identify gaps in the portfolio.
- Build and maintain strong relationships with marketplace Key Account Managers and eCommerce partners to unlock commercial opportunities.
- Collaborate with the performance marketing team to plan and execute campaigns (e.g. paid search, platform campaigns, mega sale events).
- Track and report key metrics including weekly/monthly sales, campaign performance, sell-through rates, and promotional ROI.
- Ensure seamless execution of campaigns, working closely with cross-functional teams such as supply chain, marketing, and customer service.
- Manage inventory planning and coordination with distribution teams to ensure optimal stock levels and timely fulfilment.
- Continuously improve eCommerce processes to enhance operational efficiency and customer experience.
Requirements:
- Bachelor’s Degree or Diploma in Marketing, Business, Analytics, Advertising/Media, Engineering, or related fields.
- 1–3 years of experience in eCommerce, preferably within FMCG or food industry.
- Strong analytical mindset with the ability to interpret sales data, customer insights, and performance metrics.
- Excellent communication skills (written and verbal) with the ability to influence stakeholders.
- Highly adaptable, proactive, and solutions-driven in a dynamic, fast-paced environment.
- Strong organisational skills with the ability to manage multiple campaigns and deadlines simultaneously.
- Detail-oriented with a hands-on, “can-do” attitude.
- Proven ability to work cross-functionally and build relationships with internal and external stakeholders.
- Entrepreneurial mindset with a passion for growing digital business channels.