Logistics Executive
Job Summary
Oversee and coordinate daily end-to-end delivery operations for a 14-vehicle fleet and supervise drivers and transport assistants directly on the dispatch floor. Plan and allocate Sales Orders based on route efficiency, vehicle capacity, and customer urgency while collaborating closely with Sales and Warehouse teams. Manage fleet upkeep, fuel monitoring, delivery documentation, and customer complaints while enforcing strict safety and operational discipline.
Responsibilities
- Oversee and coordinate daily end-to-end delivery operations for a 14-vehicle fleet
- Supervise drivers and transport assistants directly on the dispatch floor
- Plan and allocate Sales Orders based on route efficiency and vehicle capacity
- Manage fleet upkeep, fuel monitoring, delivery documentation, and customer complaints
Required Skills
- 2 to 4 years of experience in logistics planning or transport scheduling
- Mandarin-speaking proficiency preferred
- Knowledge of Microsoft Excel and operational reporting
- Valid GDL license and WMS experience as added advantages
Job Details
Oversee and coordinate daily end-to-end delivery operations for a 14-vehicle fleet across first-trip, second-trip, and outstation schedules. Supervise drivers and transport assistants directly on the dispatch floor, conducting daily morning briefings to enforce safety, road discipline, and punctual attendance. Plan and allocate Sales Orders (SOs) based on route efficiency, vehicle capacity constraints, cut-off times, and genuine customer urgency. Align closely with Sales, Customer Service, and Warehouse teams, providing realistic delivery commitments while professionally pushing back on unfeasible ad-hoc requests. Manage fleet upkeep, fuel monitoring, delivery documentation (DOs and complete POD retrieval), and investigate customer complaints within 24 hours.
Requirements
Possess 2 to 4 years of hands-on experience in logistics planning, transport scheduling, production planning, or delivery operations supervision. Proven track record in managing drivers, maintaining operational discipline, and resolving on-the-ground dispatch conflicts in a fast-paced environment. Mandarin-speaking proficiency is highly preferred to communicate seamlessly with Mandarin-speaking stakeholders, clients, and suppliers. Practical working knowledge of Microsoft Excel, WhatsApp business communication, and operational reporting, with WMS experience and a valid GDL license considered strong added advantages. Demonstrate a firm yet approachable leadership style with readiness to work directly on the warehouse floor and make balanced operational decisions under pressure.