Customs Shipping Assistant
Job Summary
This position acts as the main coordinator of importation between marketers/buyers and the factory's supply chain to ensure timely operations. Key duties include managing shipping activities, applying for permits with government agencies, and ensuring compliance with the Custom Act. The role also requires liaising with banks, shipping agents, and authorities to expedite goods clearance and handle customs disputes.
Responsibilities
- Coordinate importation between marketer/buyer and factory supply chain
- Manage shipping activities, documentation, and tracking information
- Apply for permits with local and overseas government agencies
- Liaise with banks, shipping agents, and authorities for customs clearance
- Handle shipping issues, customs disputes, and customer complaints
Required Skills
- Bachelor's Degree or Diploma in any field
- 1-2 years experience in import shipping and incoterms
- Proficiency in MS Office applications
- Strong communication in English and Bahasa Malaysia (Mandarin is a plus)
Job Details
This position will need you to take responsibility as main coordinator of importation between Marketer/ Buyer and factory's Supply Chain (Material Planning, Logistics, Production, Shipping and QA) are planned without further delayed once trade is approved. Coordinate on shipping activities, including scheduling shipments, preparing shipping documents and coordinating with carriers. Maintain accurate records of shipments, including documentation and tracking information. Apply permit with respective government agencies (local and overseas) Ensure plants license, International Trade, MITI, requirement is adhered to Custom Act. Liaise with bank, shipping & forwarding agent and relevant authority to expedite clearance of goods. Arrange high dutiable goods to keep in bonded warehouse and clear partially. Arrange approval customs to do stamping and labelling in bonded warehouse and arrange lock van and insurance coverage for the delivery of goods. Liaise with customs to resolve disputes/ claims/ queries. Handling shipping issues and customer complaints. Requirements Bachelor’s Degree or min Diploma in any field. 1-2 years experience in import shipping with good understanding of incoterms for international trade. Experience in exportation add advantage Proficient in Ms Office application skills. Competent, meticulous, and accurate in preparing and handling shipping documentation and operation. Good interpersonal skills and good working attitude. Able to communicate well both verbally and written English, Bahasa Malaysia. Proficiency in Mandarin is advantageous as when need to communicate with China supplier.