Data Analyst WFH Mandarin

Duties and Responsibilities: - Assist in turning business pain points into structured analytical problems - Analyse datasets to identify trends, patterns and key drivers of business performance - Contribute to the development and testing of statistical or mathematical models under guidance - Validate and document findings from models and analyses - Collaborate with internal stakeholders to gather information and support discussions - Generate actionable insights and recommendations to support decision-making - Prepare presentations (PPT or equivalent) to communicate findings Service & Process Support: - Help manage analytics requests via ticketing systems (e.g., JIRA), ensuring timely updates - Assist in identifying process bottlenecks and suggesting improvements - Support automation of repetitive tasks under supervision - Participate in incident resolution and knowledge sharing activities Requirements and Qualifications: - Bachelor's degree in Computer Science, Data Analytics, Statistics, Mathematics, or a related field - 1 - 4 years of relevant working experience (fresh graduates with data analytics/business analytics internship experience is encouraged to apply) - Proficiency in Excel (e.g., Pivot Tables, Lookups, basic data cleaning) - Basic SQL skills (e.g., SELECT, GROUP BY, JOINS) - Exposure to Python (pandas) or any BI tool (Tableau/Power BI) is an added advantage - Good communication and presentation abilities (PPT) - Strong analytical and problem-solving skills with a logical mindset - Proficient in English & Mandarin (written, reading and speaking)