Senior MICE Operations Executive

Job Responsibilities MICE & Event Planning Support the planning and execution of corporate events, incentive trips, meetings, conferences, annual dinners, product launches, team-building programmes and other MICE projects. Understand project briefs, objectives, budgets, timelines and client requirements. Research and recommend suitable venues, destinations, hotels, restaurants, activities, entertainment and experiences. Develop creative programmes and event concepts together with the project team. Prepare event programmes, itineraries, timelines, checklists and operational schedules. Assist in developing proposals and presentation materials for pitches and client presentations. Supplier Sourcing & Coordination Source and coordinate with venues, hotels, DMCs, transport providers, caterers, AV companies, production houses, entertainers, decorators, printers, fabricators and other event suppliers. Request and compare quotations, inclusions and supplier terms. Negotiate rates and value-added services where appropriate. Coordinate supplier requirements and ensure all parties understand the project timeline and deliverables. Maintain and develop a reliable supplier database for both local and overseas projects. Monitor deposits, confirmation deadlines, cancellation policies and other important supplier conditions. Project & Event Operations Coordinate confirmed projects from planning → preparation → execution → completion. Prepare detailed project timelines, operational schedules and checklists. Coordinate venue requirements, logistics, manpower, transportation, accommodation, meals and programme arrangements. Coordinate event requirements such as stage, sound, lighting, LED screens, entertainment, branding, registration and guest experience where applicable. Work closely with clients, suppliers and internal teams to ensure project requirements are properly communicated. Track project progress and follow up on outstanding items before deadlines. Assist with guest lists, rooming lists, seating plans, registration lists and other project documentation. Conduct site inspections, venue visits and supplier meetings when required. Ensure all arrangements are checked and reconfirmed before the project or event. On-Site Execution Support onsite setup, registration, guest movement and event operations. Coordinate suppliers and ensure setup follows the approved programme and timeline. Assist with rehearsals, technical checks and final preparations before guests arrive. Monitor the event run sheet and ensure programme transitions happen smoothly. Coordinate speakers, performers, VIPs, suppliers and other parties when assigned. Handle last-minute changes and operational problems calmly and resourcefully. Support overseas incentive groups as an Operations Coordinator or Tour Manager when required. Ensure clients and participants receive professional service throughout the programme. Project Closing Coordinate dismantling, equipment returns and outstanding supplier matters after events. Collect supplier invoices and supporting documents for project reconciliation. Assist with final project costing and identify additional or unexpected expenses. Participate in post-event/project reviews to identify what worked and what can be improved. Maintain proper project files, supplier records and operational documentation. Requirements Job Requirements Diploma or Degree in Event Management, Tourism, Hospitality, Business, Mass Communication or related fields is preferred. Fresh graduates with strong potential are welcome to apply. 1–2 years of experience in events, MICE, travel operations, hospitality or project coordination is an advantage. Good written and spoken English. Comfortable communicating and negotiating with local and overseas suppliers. Good knowledge of Microsoft PowerPoint, Excel and Word. Strong research, planning and coordination skills. Good numerical ability and comfortable working with quotations and project costing. Detail-oriented and able to manage multiple deadlines simultaneously. Resourceful and able to think quickly when plans change. Comfortable working in a fast-moving, project-based environment. Willing to work outside normal office hours, weekends or public holidays when required for projects. Willing to travel locally and internationally when assigned.