Telesales Executive
Job Summary
CXL Group is seeking a motivated Telesales Executive to promote telecommunications products and engage with potential customers through outbound and inbound calls. The role involves recommending suitable packages, explaining product features, and achieving monthly sales targets and KPIs. Fresh graduates and candidates passionate about sales are encouraged to apply.
Responsibilities
- Make outbound and handle inbound calls for telco products
- Explain product features and recommend suitable packages
- Achieve monthly sales targets and KPIs
Required Skills
- Minimum SPM qualification
- Good command of Bahasa Malaysia and English
- Strong selling and persuasion skills
- Previous sales or telemarketing experience is an advantage
Job Details
About the Role
Are you confident in communicating with people and passionate about sales? We are looking for motivated and target-driven individuals to join our team as Sales Executives (Telemarketing). In this role, you will promote telecommunications products, engage with potential customers through outbound calls and help customers find suitable packages based on their needs. If you enjoy communicating with people, have strong persuasion skills and are motivated by earning commissions, we would love to hear from you!
What You'll Do
- Make outbound calls to promote telco product and packages.
- Handle inbound calls regarding product promotions, package enquiries and customer applications.
- Explain product features, pricing and promotions clearly to potential customers.
- Recommend suitable packages based on customers' needs and requirements.
- Achieve monthly sales targets and assigned key performance indicators (KPIs).
- Maintain professional telephone etiquette and provide excellent customer service.
- Ensure all sales activities and customer applications comply with company procedures and quality standards.
- Participate in training and continuous improvement initiatives.
Why Join Us?
- Basic Salary + Commission: Earn additional income based on your sales performance.
- Comprehensive Training: Develop your product knowledge and sales techniques.
- Career Growth: Gain valuable experience in sales and the telecommunications industry.
- Supportive Environment: Work in a dynamic team with employee engagement activities.
- Valuable Skills: Strengthen your communication, negotiation and customer relationship management skills.
Requirements
What We're Looking For
- Minimum SPM qualification, with passes in Bahasa Malaysia and English.
- Must be at least 19 years old.
- Good command of Bahasa Malaysia and English.
- Strong selling and persuasion skills are essential.
- Previous sales or telemarketing experience is an advantage.
- Basic knowledge of internet, broadband or telecommunications services is preferred.
- Confident, self-motivated and comfortable working towards sales targets.
- Good communication, interpersonal and negotiation skills.
- Able to work independently and as part of a team.