Digital Marketing Account Executive

About the role You’ll be the go-to person for your clients, and you’ll plan and manage their Google Ads, Meta Ads and SEO with our team behind you. This is not an admin or social media posting role. You’ll be talking to business owners every day, many of them in Mandarin, and you’ll be responsible for their results. What you’ll do Client relationship - Run onboarding: kick-off calls, collecting access and materials, agreeing on goals and timelines - Be the main contact for your clients on WhatsApp, email and calls - Set clear expectations and explain results in plain language - Handle questions, concerns and change requests, and bring in the right teammate when needed - Spot upsell and renewal opportunities and raise them at the right time Digital marketing delivery - Plan and manage Google Ads, Meta Ads and SEO campaigns - Monitor performance and optimise for leads, sales or other agreed goals - Prepare and present regular performance reports - Coordinate with our designers, writers and developers so work is delivered on time Internal - Keep client records, tasks and deadlines up to date - Share client feedback and ideas to help improve our service Requirements What you need - 1–2 years in digital marketing, account management or client servicing (agency experience preferred) - You’ve personally set up or managed at least one Google Ads, Meta Ads or SEO project, and can tell us what results it got - Fresh grads are welcome only if you’ve run real campaigns (internship, own business or personal project) and can show the numbers - Able to read campaign data and explain it simply - Fluent in Mandarin (spoken and written) with professional English - Organised and comfortable handling several clients and deadlines at once - Calm and professional when clients are worried or unhappy - Diploma or degree in Marketing, Business, Communications or a related field (or equivalent experience)