Client Engagement Specialist

Date PostedAugust 24, 2026LocationKuala LumpurCompanyLunix GroupSalaryRM 3000 - 5000TypeFull-Time

Job Summary

Lunix Group is seeking a Client Engagement Specialist to represent the company in various events and actively seek new sales opportunities. The candidate will handle client complaints, manage appointments, and build strong relationships with customers. Additionally, the role involves collaborating with the sales team to meet revenue targets and gathering customer feedback for continuous improvement.

Responsibilities

  • Represent the company in campaigns, exhibitions, and conferences.
  • Seek out new sales opportunities and close deals.
  • Handle client complaints and negotiate proposals.
  • Manage client appointments and build strong relationships.
  • Support sales team strategies to meet revenue targets.

Required Skills

  • English and Mandarin languages required
  • Strong communication skills
  • Good in time management and meeting deadlines
  • Able to handle stress and working under pressure
  • Experience in / understanding of B2C sales model

Job Details

Represent the company in campaigns, exhibitions, conferences and other dedicated events Actively seek out new sales opportunities through one-on-one networking Assist in handling clients’ complaints and objections, negotiate win-win proposals and close deals Manage appointments and rapport with potential parents / clients Follow up with clients on event dates / proposals / quotations, etc Build strong and effective client management relationship with all customers Cross check bookings and arrangements with the appointment, product and consultation teams Support sales team’s strategies to ensure that profitability, growth and revenue targets are met Collaborate with team members to achieve better results Gather feedback from customers to share with internal teams for continuous improvements Requirements English and Mandarin languages required Strong communication skills Good in time management and meeting deadlines Able to handle stress and working under pressure Experience in / understanding of B2C sales model Own transport What We Offer Good basic pay with attractive commission rates Professional development and growth Supportive team members and mentors Positive and cheerful working environment