Client Engagement Specialist
Job Summary
Lunix Group is seeking a Client Engagement Specialist to represent the company in various events and actively seek new sales opportunities. The candidate will handle client complaints, manage appointments, and build strong relationships with customers. Additionally, the role involves collaborating with the sales team to meet revenue targets and gathering customer feedback for continuous improvement.
Responsibilities
- Represent the company in campaigns, exhibitions, and conferences.
- Seek out new sales opportunities and close deals.
- Handle client complaints and negotiate proposals.
- Manage client appointments and build strong relationships.
- Support sales team strategies to meet revenue targets.
Required Skills
- English and Mandarin languages required
- Strong communication skills
- Good in time management and meeting deadlines
- Able to handle stress and working under pressure
- Experience in / understanding of B2C sales model
Job Details
Represent the company in campaigns, exhibitions, conferences and other dedicated events
Actively seek out new sales opportunities through one-on-one networking
Assist in handling clients’ complaints and objections, negotiate win-win proposals and close deals
Manage appointments and rapport with potential parents / clients
Follow up with clients on event dates / proposals / quotations, etc
Build strong and effective client management relationship with all customers
Cross check bookings and arrangements with the appointment, product and consultation teams
Support sales team’s strategies to ensure that profitability, growth and revenue targets are met
Collaborate with team members to achieve better results
Gather feedback from customers to share with internal teams for continuous improvements
Requirements
English and Mandarin languages required
Strong communication skills
Good in time management and meeting deadlines
Able to handle stress and working under pressure
Experience in / understanding of B2C sales model
Own transport
What We Offer
Good basic pay with attractive commission rates
Professional development and growth
Supportive team members and mentors
Positive and cheerful working environment