Retail Supervisor
Job Summary
Deliver excellent customer service and provide product recommendations to customers while supporting sales achievement and store growth. Handle daily retail operations including cashiering, merchandising, inventory replenishment, and customer support. Welcome candidates with minimum SPM qualification and a positive attitude, as training will be provided.
Responsibilities
- Deliver excellent customer service
- Support sales growth and merchandising
- Handle cashiering and cash transactions
- Replenish stock and manage store operations
Required Skills
- Minimum SPM qualification
- Malay and English communication
- Positive and friendly attitude
- Available for shift work
Job Details
Deliver excellent customer service and product recommendations
Support sales achievement and contribute to store sales growth
Maintain product displays, merchandising, and overall store cleanliness
Build strong rapport and positive relationships with customers
Handle cashiering duties and cash transactions accurately
Assist with daily store opening and closing procedures
Replenish and organize stock on shelves and in storage areas
Complete and maintain necessary paperwork and store records
Monitor store activities, track sales performance, and support daily operations
Attend to customer inquiries, feedback, and complaints professionally
Requirements:
Minimum SPM qualification
Able to communicate in Malay and English (Mandarin is an added advantage)
Friendly, pleasant personality with a positive attitude
Independent, responsible, and self-motivated
Able to work shifts, weekends, and public holidays
No experience required – training will be provided
Fresh graduates are encouraged to apply
Benefits:
Training and career growth opportunities
Supportive team environment
Hands-on retail experience
Staff discount
Insurance & Medical claims