Admin Assistant

About this Role We are looking for a detail-oriented, highly organized, and proactive Admin Assistant to support our Category Manager. In this role, you will play a key part in keeping our product catalog accurate, updated, and well-structured, while helping streamline daily category operations, vendor communications, and administrative workflows. Responsibilities: - Assist in creating, uploading, and updating new and existing product listings (SKUs, barcodes, titles, descriptions, pricing, images, and specifications) across all platforms - Regularly audit product catalog data to ensure accuracy, proper categorization, and compliance with quality standards - Troubleshoot and resolve listing errors, duplicate SKUs, or missing attributes - Maintain and update vendor databases, contacts, and performance tracking sheets - Track inventory levels, purchase orders, or promotional schedules as requested by the Manager - Liaise with ground staff to ensure catalog data reflects actual stock and specifications - Prepare regular weekly/monthly catalog performance reports, sales tracking spreadsheets, and presentations Requirements: - Minimum 3+ years of administrative, e-commerce, merchandising, or data entry experience (experience with e-commerce platforms like Shopify, Shopee, or custom PIM/ERP systems is a strong plus) - Advanced Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, data validation, conditional formatting, basic formulas) - Strong written English & BM (Mandarin is a bonus) - High attention to detail & accuracy with data entry. - Good organizational and time-management skills with the ability to prioritize tasks independently What We Offer: - Competitive Basic Salary - Performance-based Incentives - Opportunity for personal & career growth - Supportive work environment with guidance & mentorship from experienced team members - Stable, growing company with consistent work volume What the right candidate looks like: - You default to action, not questions, when something is unclear - You are organised to the point of being slightly obsessive about it - You can hold a dozen moving parts in your head without dropping any - You are fast. And when you need to be faster, you find a way. - Strong research instincts: you know where to find information, how to verify it, and when something smells wrong - Impeccable personal organisation: you maintain folder structures, trackers, and naming conventions so that any file, record, or piece of information can be retrieved within 5 seconds. You do not lose things - Naturally documenting mindset: you instinctively write things down: meeting takeaways, verbal instructions, process steps, edge cases. - High ownership mentality: tasks don't fall through the cracks because you keep them there; you follow through without being followed up - Fast, independent learner — given a new platform or workflow, you figure it out without hand-holding