Sales Assistant Intern
Job Summary
Manage daily operations of e-commerce stores including Shopee, Lazada, TikTok Shop, and company website. Handle customer service, sales enquiries, order processing, and stock coordination. Provide marketing support and perform administrative tasks such as preparing weekly sales reports.
Responsibilities
- Manage daily operations of e-commerce stores
- Handle customer service and sales enquiries
- Process daily orders and coordinate stock
- Prepare weekly sales reports and administrative tasks
Required Skills
- Communicate in English, Bahasa Malaysia and Mandarin
- Organized, detailed, responsible and able to multitask
- Proficient in Google Sheets/Excel and basic Canva
- Fast learner and team player
Job Details
Manage daily operations of our Shopee, Lazada, TikTok Shop and website stores Create and update product listings, photos, prices and stock levels Set up vouchers, bundles and flash deals; register for campaign days (11.11, 12.12, payday sales) Customer Service and Sales: Reply to customer chats, enquiries and reviews promptly and professionally Convert enquiries into orders and recommend the right products and bundles Handle returns, refunds and order issues according to company policy. Order and Stock Coordination: Process daily orders and coordinate packing and shipping with the operations team Monitor stock levels and alert the team before items run out Marketing Support: Work with the marketing team and KOLs and campaign content Administrative Tasks: Prepare weekly sales reports — orders, conversion, top products and ad spend Able to perform any duties assigned by superior or management Requirements Able to communicate in English, Bahasa Malaysia and Mandarin Organized, detailed, responsible and able to multitask Comfortable with Google Sheets/Excel and basic Canva Fast learner, comfortable working in a fast-paced environment Team player with a positive attitude and willingness to learn